I am working as the manager for content and social media team with 2 writers, one designer, one animator and one marketing analyst working under me. My primary role is to manage my team and be the link between all the marketing activities and the higher management. I plan and execute marketing campaigns and ensure timely reporting to keep the management in the loop. I manage social media channels, media partnerships, and content for all the digital and printing platforms of the company. I am also responsible for paid marketing on social media channels.

I worked as a content manager with my primary duties being the supervision of all the content that was required for their website, social media and other printable marketing material. Our goal was to develop the business so I ensured all the content to be in line with our end goals. Other than that I was also responsible for coming up with creative marketing campaigns because of my creativity and love for marketing. All the content on their website and social media for the past year has some kind of connection with me because I work with them as a consultant to this date.

My job basically was to provide SEO friendly content, write creative content for infographics, flyers, website advertisements etc.

I worked there in email support and later in live chat support for a foreign company operating in MENA, South Africa and UK. It required fluent English and basic knowledge of MS office. The job was related to problem solving and customer support. I got to learn that one needs patience and skills like careful listening, quick problem solving, teamwork and the ability to handle stress to work with angry customers waiting for their meals to arrive in time.