I am a committed, friendly and hardworking Taxi Operator with a passion for providing excellent customer service at all times. In my current role, I have resolved more than 150 issues, always having the needs of the customers and the reputation of the organisation at heart. I have dealt with customers’ and driver bookings, inquiries and complaints over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organisation that I work for.
Taking calls and making bookings on Icabbi software...
300 calls on daily average...
Complete booking on company guidelines
Customer service and driver assistance and queries handling.
Taxi booking over the phone in Bounds Northampton.
300 plus calls daily
Customer booking complaint handling airport bookings and quotations problem solving
Driver assistance, queries handling.