خلاصہ

Having several years of experience working within social media management, customer services and administration. I felt it was the time to move on to the next step and get the job according to my skills.

Unlike larger organisations it is important for me to get to know my employers, to build a strong working relationship that will last. This allows me to gain a better understanding of your business needs, and provide the appropriate support when you need it.

What can you expect from me:
- Complete Confidentiality at all times
- A professional and committed working relationship
- Work carried out in an efficient, timely and proficient manner
- Integrity and Flexibility
- A clear understanding of you and your business needs

پراجیکٹس

Social Media Markteting

تجربہ

کمپنی کا لوگو
Social Media Marketing/Customer Services Specialist/Graphics & Web Designs
Traxim Technologies
ستمبر ۲۰۱۸ - موجودہ | Lahore, Pakistan

کمپنی کا لوگو
Email Support Officer At UBER
Mindbridge Pvt. Ltd.
مارچ ۲۰۱۷ - ستمبر ۲۰۱۸ | Lahore, Pakistan

کمپنی کا لوگو
Customer Service Representative
Mosaic Solutions
اکتوبر ۲۰۱٦ - فروری ۲۰۱۷ | Lahore, Pakistan

* Worked as a team coordinator.
* Providing information about products and services to the customers on chat.
* Listen to customers’ questions and concerns, and provide answers or responses.
* Taking leads from the customers and forwarding them to the Companies.

کمپنی کا لوگو
Negotiation Officer
Protégé Global
اپریل ۲۰۱٦ - اکتوبر ۲۰۱٦ | Lahore, Pakistan

* Recovery and collection of medical bills via e-mails and out bound phone calls
* Analyzing and answering general questions regarding billing statements
* Analyzing and answering general questions regarding billing statements

کمپنی کا لوگو
Customer Service Representative
Mindbridge Pvt. Ltd.
دسمبر ۲۰۱۵ - مارچ ۲۰۱٦ | Lahore, Pakistan

* International campaign TCM/H2O.
* Inbound campaign.

* Call support for international phone networks.

کمپنی کا لوگو
Sales Executive
CAPSFO International
فروری ۲۰۱۱ - دسمبر ۲۰۱۴ | Lahore, Pakistan

* 3 Years experience as sales executive in sales department.
* Experienced in sales and purchase of products.
* Experienced in marketing the products.

کمپنی کا لوگو
Tele Sales Representative
KM Communications
مارچ ۲۰۰۹ - فروری ۲۰۱۰ | Lahore, Pakistan

* Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.

* Sales and convincing the clients for the company products.

* Troubleshooting regarding networks and computer issues.

تعلیم

Virtual University of Pakistan
ماسٹرز, ماسٹرز ان آرٹس, ‎
Multimedia and Digital Arts
فی صد 73%
2017
University of Central Punjab (UCP)
بیچلرز, بیچلرز ان سائنس, B.A + BSCS (4 Semesters)‎
Computer Science, Information Technology
فی صد 69%
2015
University of the Punjab
بیچلرز, بیچلرز ان آرٹس, B.A‎
Journalism, Political Science
فی صد 60%
2014
Punjab College
انٹرمیڈیٹ / اے لیول, , I.C.S‎
فی صد 70%
2011
Punjab Board of Technical Education Lahore
میٹرک / او لیول, میٹرک / او لیول, Matric in Computer Science‎
Computer Science
فی صد 71%
2009

پیشہ ورانہ مہارتیں

متوسط Facebook Ads
ماہر google ads
متوسط SEM
ماہر speak and understand in English
ماہر ability to type
ماہر Accountable
ماہر Anticipate new trends
متوسط Applying to Foreign Universities
متوسط Business Development Process
ماہر Business Dnvelopment
متوسط Caption Translation
متوسط Client Followup
ماہر Conservation Awareness
ماہر Creative Abilities
ماہر Creative Desining
ماہر Customer Focus
ماہر Customer Service Executive
ماہر Customer-Orientated Approach
ماہر eCcommerce Knowledge
ماہر effective planner
متوسط Email Handling
متوسط Fluent i English
متوسط Food Labeling
ماہر Good Communicator
ماہر Handling Assignments
ماہر Helping Others Succeed
ماہر Lead in
ماہر Listening And Speaking
متوسط Negotiable Skills
ماہر Nutrition Management:
متوسط ommunications Skills
ماہر Online Bidding
ماہر Operational Tasks Handling
ماہر Pitchbooks
ماہر Planning and Strategy
متوسط Public Relations Services
ماہر Pursuing News Stories
ماہر Quality Control Processes Command
متوسط Real Estate Content Development
ماہر RESTful APIs
ماہر Sales Promotin
متوسط Social Media Campaigns Hansling
متوسط Social Media Mraketing
متوسط Software Documentation Maintenance
ماہر Understanding of Foreign Education Application Process
متوسط مبيعات المشاركة
متوسط مساعدة مكتب
متوسط الالتزام بخدمة العملاء
ماہر رعاية العميل
ماہر علم الأشعة البعادي

زبانیں

متوسط پنجابی
ماہر اردو
ماہر انگریزی