خلاصہ

Respected and dedicated professional with experience providing internal employee
development, team effectiveness and leadership development consulting to all levels of an organization. Able to design and implement strategic plans and develop high performing teams.

پراجیکٹس

Psdf (Training candidates for International Restaurants )

تجربہ

کمپنی کا لوگو
Senior General Manager
KFC Pakistan
جولائی ۲۰۱۱ - موجودہ | Lahore, Pakistan


Working as Sr.RGM at kfc in Operations deppt responsibility to handle multiple departments.Customer-centric, team-oriented restaurant General Manager. Educational background includes business operations. Extensive restaurant and food service experience. Aspires to manage a successful restaurant operation. Responsibilities: ⦁ Planning and managing logistics, warehouse and customer services ⦁ Liaising and negotiating with suppliers, manufacturers, retailers and consumers ⦁ Keep track of quality, quantity, stock levels and delivery times ⦁ Ensuring FIFO in stock management. ⦁ Directing, optimizing and coordinating full order cycle ⦁ Liaising and negotiating with suppliers, manufacturers, retailers and consumers ⦁ Quality Management (To ensure that the best quality product is delivered to the customers) ⦁ Customer Services & Complaints Handling ⦁ Retaining the customers both for Dine In and take away by using different channels ⦁ Distributing the different segment to maximize the sales ⦁ Responsible of the Profit & Loss of the restaurant. ⦁ Local Store Marketing (designing various marketing plans to increase sales and maximize the profit ⦁ Cost control management ⦁ Team Building & Team Training ⦁ Human Resource Management including all Labor related Issues ⦁ Delivering 100% CHAMPS consistently (an internal check to perceive the customer satisfaction and to check our own Restaurant performance) ⦁ Achieving 90% plus results in all external and internal Audits(Labor, Inventory, Cash.

تعلیم

University of the Punjab
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Operations Management
2010
University of the Punjab
بیچلرز, بیچلرز ان کامرس, ‎
Commerce
2008

پیشہ ورانہ مہارتیں

ماہر 1284433
ماہر Accounts Administration
ماہر Adaptive Leadership
ماہر Admin Assistantce
ماہر Analytical Skills
ماہر Branding
ماہر Business Development Strategies
ماہر Computer Knowledge
ماہر Configuring Software
ماہر Conflict Management
ماہر Conservation Awareness
ماہر Corporate HR Department
ماہر Corporate Sales Management
ماہر Decision Maker
ماہر Emotional Intelligence Skills
ماہر Employee Administration
ماہر Execution Skills
ماہر Export Administration
ماہر Export Control Compliance
ماہر Export Controls
ماہر Fincane Reporting
ماہر Fitness Consultation
ماہر Forecasting
ماہر Head Hunting
ماہر Hiring Team Building
ماہر HR Model
ماہر HR Planning
ماہر HR Policies Command
ماہر HRM Command
ماہر Human Resource
ماہر Human Resource Management
ماہر Human Resources
ماہر Import and Export Documentation
ماہر Interviewing Skills
ماہر Inventory Management
ماہر Lab Knowldge
ماہر Legal Compliance
ماہر Negotiation Skills
ماہر Negotiations
ماہر Operation Management Skills
ماہر Payroll
ماہر Policy Development Skills
ماہر Policy Implementation
ماہر Policy Making
ماہر Purchasing Strategy
ماہر Quality Control Processes Command
ماہر R&S
ماہر Recruitment
ماہر Recruitment Skills
ماہر Relations Management

زبانیں

ماہر اردو
ماہر انگریزی