خلاصہ

Seek and secure a customer service representative position in a stable company where I Can best showcase, utilize and improve my skills and expertise in English communication and customer relations

تجربہ

کمپنی کا لوگو
Debt Collector
Cedar Financial
اکتوبر ۲۰۱۹ - موجودہ | Lahore, Pakistan

Job Responsibilities

Provide 5 star Customer Service
Handle Big Numbers of calls
Identify the right person
Send Email/Text
Handle special assigned consumers
Keeping the record of all conversation with consumers
Making Outbound calls
Help and work as Team

کمپنی کا لوگو
Customer Service Representative / CSR
TransComms
جنوری ۲۰۱۸ - جون ۲۰۱۹ | Lahore, Pakistan

Job Responsibilities
1. Open and maintain customer accounts by recording account information
2. Manage large amount of incoming calls
3. Generate sales leads
4. Resolve product or service problem
5. Clarifying the customer's complaint
6. Determining the cause of the problem
7. Selecting and explaining the best solution to solve the problem

کمپنی کا لوگو
Customer Service Representative / CSR
NetRoots Technologies
جون ۲۰۱۵ - اکتوبر ۲۰۱۷ | Lahore, Pakistan

Job Responsibilities
1. Acknowledging and resolving customer complaints
2. Providing feedback on the efficiency of the cuatomer service process
3. Keeping record of customer interaction, transactions, comments and cimplaints
4. Suggest solutions when a product malfunctions
5. Processing orders, forms, applications and requests

کمپنی کا لوگو
Customer Service Representative / CSR
TransData International
مئی ۲۰۱۳ - جنوری ۲۰۱۵ | Lahore, Pakistan

Job Responsibilities
1. Manage a large amount of incoming calls
2. Communicating and coordinating with colleges as necessary
3. Communicating with customers through various channels
4. Ensure customer satisfaction and provide professional customer support
5. Maintaining a positive, empathetic, and professional attitude toward customer at all time

کمپنی کا لوگو
Customer Service Representative / CSR
AhadCom
فروری ۲۰۱۱ - نومبر ۲۰۱۲ | Lahore, Pakistan

Job Responsibilities
1. Take the extra mile to engage customer
2. Follow communication procedures, guidelines and file documents
3. Keep record of customer interaction, process customer accounts and file documents
4. Generate sales leads
5. Meet customer service team targets and call handling agents

تعلیم

Allama Iqbal Open Univeristy
بیچلرز, بیچلرز ان کامرس, ‎
E-Commerce
2019
The Superior College
انٹرمیڈیٹ / اے لیول, , ‎
E-Commerce
2009
Najaf Ideal High School Dehli Gate Lahore
میٹرک / او لیول, , ‎
Computer Science
2007

پیشہ ورانہ مہارتیں

ماہر Computer
ماہر Confidence Building
ماہر Email Etiquette
ماہر Excellent Verbal and Written Communication
ماہر Goal achiever.
ماہر Hardwork
ماہر Multitasking Skills
ماہر Passion for Quality
ماہر punctuation
ماہر Quick Thinker
ماہر Research
ماہر Ability To Use Positive Language
ماہر Accounting+
ماہر Adminstration Knowledge
ماہر American Accent
ماہر Attentiveness
ماہر Basic understanding of Internet
ماہر Beauty Care
ماہر BPO
ماہر Call Center Development
ماہر Call Center Representation
ماہر Campaign Management
ماہر Client Analysis
ماہر Computer Foundation
ماہر Computer Technical Analyst
ماہر Conservation Awareness
ماہر Content Developement
ماہر Customer Service Operations
ماہر Data Miniing
ماہر Desire to Succeed
ماہر Digital Marketing Analysis
ماہر Good Listener
ماہر HCWM
ماہر Industrial Pipes
ماہر Influential Communicator
ماہر Medical Activity
ماہر Official Assignments
ماہر Operations Responsibility
ماہر Outbound / Inbound Calls
ماہر Positive Attitude
ماہر Positive Behavior Support
ماہر Pursuing News Stories
ماہر Sale Skills
ماہر Sales Automation
ماہر Sales Commissions
ماہر speak and understand in English ability to type
ماہر Time Management
ماہر Trainers
ماہر Transaction Process
ماہر XRay Equipment Maintenance

زبانیں

ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں

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