خلاصہ

Seek and secure a customer service representative position in a stable company where I Can best showcase, utilize and improve my skills and expertise in English communication and customer relations

تجربہ

کمپنی کا لوگو
Customer Service Representative / CSR
TransComms
جنوری ۲۰۱۸ - جون ۲۰۱۹ | Lahore, Pakistan

Job Responsibilities
1. Open and maintain customer accounts by recording account information
2. Manage large amount of incoming calls
3. Generate sales leads
4. Resolve product or service problem
5. Clarifying the customer's complaint
6. Determining the cause of the problem
7. Selecting and explaining the best solution to solve the problem

کمپنی کا لوگو
Customer Service Representative / CSR
NetRoots Technologies
جون ۲۰۱۵ - اکتوبر ۲۰۱۷ | Lahore, Pakistan

Job Responsibilities
1. Acknowledging and resolving customer complaints
2. Providing feedback on the efficiency of the cuatomer service process
3. Keeping record of customer interaction, transactions, comments and cimplaints
4. Suggest solutions when a product malfunctions
5. Processing orders, forms, applications and requests

کمپنی کا لوگو
Customer Service Representative / CSR
TransData International
مئی ۲۰۱۳ - جنوری ۲۰۱۵ | Lahore, Pakistan

Job Responsibilities
1. Manage a large amount of incoming calls
2. Communicating and coordinating with colleges as necessary
3. Communicating with customers through various channels
4. Ensure customer satisfaction and provide professional customer support
5. Maintaining a positive, empathetic, and professional attitude toward customer at all time

کمپنی کا لوگو
Customer Service Representative / CSR
AhadCom
فروری ۲۰۱۱ - نومبر ۲۰۱۲ | Lahore, Pakistan

Job Responsibilities
1. Take the extra mile to engage customer
2. Follow communication procedures, guidelines and file documents
3. Keep record of customer interaction, process customer accounts and file documents
4. Generate sales leads
5. Meet customer service team targets and call handling agents

تعلیم

Allama Iqbal Open Univeristy
بیچلرز, بیچلرز ان کامرس, ‎
E-Commerce
2019
The Superior College
انٹرمیڈیٹ / اے لیول, , ‎
E-Commerce
2009
Najaf Ideal High School Dehli Gate Lahore
میٹرک / او لیول, , ‎
Computer Science
2007

پیشہ ورانہ مہارتیں

5+ سال Computer
5+ سال Confidence Building
5+ سال Email Etiquette
5+ سال English Fluency
5+ سال Excellent Verbal and Written Communication
5+ سال Goal achiever.
5+ سال Hardwork
5+ سال MS OFFICE
5+ سال Multitasking Skills
5+ سال Passion for Quality
5+ سال punctuation
5+ سال Quick Thinker
5+ سال Research
5+ سال Ability To Use Positive Language
5+ سال Accounting
5+ سال American Accent
5+ سال Attentiveness
5+ سال Basic understanding of Internet
5+ سال bpo
5+ سال Call Center
5+ سال Call Center Development
5+ سال Campaign Management
5+ سال Client Analysis
5+ سال Communicaitons
5+ سال Communication
5+ سال Communication ethics
5+ سال Computer Foundation
5+ سال Computer Technical Analyst
5+ سال Customer Care
5+ سال Customer service
5+ سال Customer Service Operations
5+ سال Data Entry
5+ سال Dedicated
5+ سال Desire to Succeed
5+ سال Digital Marketing
5+ سال English Fluency
5+ سال English Fluency and British Accent
5+ سال English grammar
5+ سال Excellent Communication Skills & Writing skills
5+ سال Fluent English
5+ سال Good Communication Skills and Good Vocabulary.
5+ سال Good Listener
5+ سال Influential Communicator
5+ سال interpersonal skill
5+ سال Job Opportunities
5+ سال Market Research
5+ سال Microsoft Office
5+ سال OUTBOUND CALLS
5+ سال patience
5+ سال positive attitude

زبانیں

ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں

مزید دیکھیے

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Support Solutions Hub Pvt Ltd
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TransData International
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