I am a highly motivated professional with hands-on experience leading engineering innovation for high-growth organizations. Conversant with creating and modifying overall engineering processes to increase productivity and controls through process improvement. I am proficient in designing and reading electrical/electronic drawings and engineering blueprints. Highly analytical thinking with demonstrated talent in reliability centered maintenance. Possess the ability to execute cross-functional reliability improvement projects, organize, schedule, and lead operations, implement equipment reliability metrics, and develop strong partnership with cross-functional departments. Cost-conscious; implement time saving measures to optimize production. Able to quickly learn and apply new skills, techniques, and technologies.
My key skills includes Electronics Engineering, Process Improvement, Troubleshooting Skills, Documentation Management, Test Equipment & Instrumentation, Quality Assurance, Operations Management, Project Planning, Logic Designing Digital & Relay, Operational Excellence, Programming Skills and Problem Resolution
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
Identify and resolve all customer related issues by offering robust technical support and applying multiples software, such as ICMS 1218 & 1236, SMP, Siebel CRM, Cisco Finesse, MMB, and usage portal.Build sustainable relations with clients through open and interactive communication during checking-in process and while resolving a number of complex customer-oriented issues.
Designed specifications for internal processes that meet the standards of the quality assurance manual.
Played an integral role in creating and retaining user manual for an online energy monitoring solution named Instrux.
Utilized hands-on approach to formulate and maintain chat bots by using online software Pandorabots & AIML tags.