Working as Manager operations (Assistant Manager), in HBL Currency Exchange Rawalpindi Branch, Pakistan (Since oct 2017)
Duties:
· Support HBLCE dealing desk Department in buying, selling and export of foreign currencies.
· Put efforts in efficiently and timely achieving the branch targets.
· Energize, train and motivate branch staff in achieving annual sales target.
· Professionally greet customers and provide guidance in making remittances or buying and selling of foreign currencies.
· Provide professional customers service, grow customer base, ensure timely statements of their deals and timely respond to the queries.
· Supervise operational related matters in the branch and frequently monitor and check cash vault.
· Timely supervise vouchers as per entitlement and forward higher voucher supervision to the concern authority.
· Approve customer and bank related transaction as per approve supervision limits.
· Provide operations, compliance and other regulatory guidance to the branch staff.
· Prepare daily monthly weekly quarterly semiannually and yearly branch reports.
· Coordinate with different vendors and service providers in maintaining the smooth operations of the branch.
· Safely secure the branch assets and resources and timely update and maintain the branch inventory register.
· Take necessary security measures during cash intransit movement.