·         Conducting market research: Collecting data on the target audience, their needs, and their pain points.
·         Creating and managing the marketing database: Collecting and storing data on potential and existing customers.
·         Analyzing the results of the campaign: Tracking the number of leads generated, the number of sales closed, and the ROI of the campaign.
·         Reporting to stakeholders: Providing regular updates on the progress of the project and the results of the campaign.

·         Provide customer service to customers who have purchased items through the e-commerce website.
·         Empathize with customers and try to understand their situation.
·         Offer discounts or coupons to encourage customers to purchase a different product.
·         Document all customer interactions in the company\'s customer relationship management (CRM) system.

·         Managing financial records: Maintaining accurate and up-to-date financial records, such as accounts payable, accounts receivable, cash flow statement, invoicing, payroll, balance sheet, trial balance, and reconciliation. Prepare financial reports, such as balance sheets and income statements.
·         Overseeing HR functions: Recruiting and hiring new employees, onboarding new employees, and managing employee benefits. Handle employee relations issues, such as performance reviews and disciplinary actions.
·         Providing administrative support: Managing office supplies, scheduling meetings, and preparing travel arrangements. Answer phones, respond to emails, and provide customer service.

Communicating with WCB (Worker Compensation Board) New York to obtain the necessary information.Investigating claims and gathering evidence. Analyzing data and identifying trends.
Identifying and pursuing new opportunities for worker compensation claims.
Following up with clients to ensure that claims are processed in a timely manner.
Communicating with clients to understand their concerns and identify potential solutions. Negotiating with clients to reach mutually agreeable resolutions. Documenting all communications and actions taken. Monitoring the status of claims to ensure that they are resolved in a timely and efficient manner.

Audit medical billing for doctor calendar.
Prepare and lead for calendar listing.
Prepare and lead for patient sign in sheet.
Track and keep record for Sign In & Calendar of Doctor,
Assign them daily task to meet their productivity as per their JD.
Review and QA of team assigned task daily basis.
Communicate with Client in NY US via email, live call.
Get resolve problems as per core role.
Communicate and get resolutions on daily problem develop in performing assigned work.
Weekly meeting with management on team performance and functional execution.
Daily productivity reporting to client and organizational management.
Daily huddle and discussion on update and functional performance of team and SOP as defined.

• To supervise all accounting system and procedures in place and develop stricter systems and control in making payments.
• Verifying all expenses with authenticated bills, debit vouchers, and receipts.
• Supervise stricter Petty Cash expenses and restrict cash payments without evidence.
• To ensure that salaries are paid in time and salary sheets prepared are fully verified in conjunction with the Admin Manager.
• Assisting Manager Admin & Finance in the following:
a. Dealing with the banks
b. Transfer and exchange of foreign currency
c. Cash withdrawals/ deposits
d. Issuance of cheques as per above policy at designated dates
e. Sales Tax & With Holding Tax matter computation, filing AGM
f. Responsible to verify articles ordered and purchased by the company and payments made to vendors against purchases/ services
• Produce a monthly profit & loss statement to see whether company is moving towards the right target in terms of income tax and cash flows available.
• Prepare monthly accounts for the External Auditor and ensure that the advance tax required & Income Tax Returns are prepared on time and submitted well before the due dates.
• Remain in contact with External Auditor, to ensure that we are following correct accounting procedures and conduct annual audit.
• Responsible for the hotel booking and travel arrangements as Section Office responsibilities under the Event Management. Senior Manager Counselling, will provide guidance to the Assistant Manager Admin & Finance in completion of his responsibilities in this section. Necessary information is available in computer and files of this already existing position.
• Liaison with official printers and advertising agency. Ensure that all advertisements sent are dully approved by the CEO or in his absence by the Senior Education Counselling Manager and Manager Admin & Finance before sent for printing.
• Ensure that all new printing work sent and received is checked & verified per the appro