An exceptional, and assertive manager who is motivated by being a team player with a common goal, and who has extensive experience of Retail, Telesales, Customer Service, and Operations in Pakistan and U.A.E. Always acting with integrity and with the best interests of the company in mind, having that special ability to interact intimately with clients and have good business with them.
Complete store operational requirements by scheduling and assigning employees; following up on work results.
Monitored inventory levels to determine the need for stock supply.
Tracked and analyzed sales and customer trends in order to maximize sales.
Maintained statistical and financial records for future trends.
dealt with customer queries and complaints.
Develop policies for the merchandising of goods in the retail stores.
Prepared daily work schedules for and assigned tasks to30+ employees, scheduled deliveries, and enforced company policy
Responsible for sales and margin targets achievement.
Ordering of assortment as per sales trend to fulfill customer demand and get every potential sale with good stock rotation.
Ensure sufficient supply of consumer goods, accurate labeling of items.
Train the staff & prepare succession planning for potential candidates.
Ensure to have an appropriate & adequate assortment of items in terms of quantity, quality, and price.
Study and check the competitor\'s price level frequently and take the appropriate decision.
Supporting the store team and Department Head to increase revenue streams and profit targets.
Ensure that the quality standards of Hyper star are met
Supporting the store team to increase revenue streams and profit targets
Providing training to store staff by reviewing and revising orientation to products and sales training materials delivering training sessions; reviewing staff job results
Prepare sales reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
Maintain inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Approaching customers that may require assistance if you are on the shop floor.
Managed administrative work through filing, inventory, and customer follow-up
Increase the level of sales and business mix from individual clients and car dealers.
Increase share of each market sector in Uganda and Kenya.
Selling car brands like Toyota, Mercedes Benz, Nissan, Suzuki, Volkswagen, Audi, and BMW
Exporting cars from Japan to all around the world.
Check stock of cars in ERP software and send latest stock list to customers.
Take orders and forward them to the Japan team to ship the cars to the mentioned county and port.
Provide a weekly and daily schedule of planned activities to the line manager.
Handle correspondence related to all selling activities.
Undertake any other duties as specified by Line Manager, Regional Manager, and Marketing Director
Take in orders & convey them to the production & supply team.
Ensure that the quality standards of production are met
Ensure production targets are met and balancing of supply and demand.
Maintaining regular and periodic supply and demand reports to superiors.
Supporting Management in augmenting sales strategies and targets.
Analyzing competent market activity and trends.