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خلاصہ
Dear Sir/Madam,
I am writing to introduce myself to you as a professional with Administration & HR specialization. I am offering my services in your esteemed organization.
As you can see in the enclosed resume, I am working as Front Desk Officer in “Uniworth Dress & Co.” Before this I worked as HR & Administrator in “FitMark”, Customer Service Representative in “The Mall” (Dubai). Also worked in Horwath Hussain Chaudhary & Co. as a Front Desk Officer (Pakistan). As acknowledgement of my skills, hard working and abilities to manage the tasks on time I was promoted to the designation of In House Admin Officer. I have excellent communication, presentation & analytical skills & strong grip on MS Office. I am confident that my combination of practical work experience and educational experience has prepared me for making an immediate contribution to exploration world.
I have strong leadership skills and a proven ability to manage and motivate a team and I feel that these qualities will make a positive impact on your facility. I believe that I could make a significant and valuable contribution in your firm. I can assure you that I am reliable and hardworking and that I am anxious to obtain a suitable administrative position in your firm where I will be able to increase my knowledge and experience.
I feel that as an ambitious and highly motivated individual, I can learn a lot at your company and be successful there. I would like to thank you in advance for taking the time to consider my resume.
Thank You.
Regards,
Amara Amin
تجربہ
Front Desk Officer
• Handle internal exchange (PABX).
• Manage inter departmental correspondence.
• Handling/Follow-up mails and sorting for different departments.
• Maintenance of clients’ contacts record and index for office.
• Receiving and greeting guests.
Admin & HR Assistant
• Regular checking of office supplies and fulfillment of related deficiencies.
• Responsible to ensure the cleanliness of office premises.
• To make and confirm the, reservations with hotels and air travel agencies.
• Ensuring the entertainment of guests.
• Communication and correspondence with different vendors and Suppliers for placing orders.
• Processing the invoices of vendors and keeping record of it.
• Identifies hiring need, develops the position and other recruitment related documents.
• Prepare salary sheet and keep the record.
• Providing customer services to organization employees.
• Serving as a point of contact with benefit vendor/administrator.
• Setting Appointments and arranging meeting.
• Processing incoming mail.
Customer Service Representative
• Efficient manage the customer service desk and handle customer issues, queries, problems, in a professional and courteous manner so as to achieve service standards and enhance visitor experience to the mall.
• Responsible for adequate and the necessary information related to current and up to date mall directory, information related to on-going offers and promotions, service available etc. at the service desk.
• Resolve customer problem via Phone, Email, Mail or Social Media.
• Communication and coordinate with internal departments.
• Provide feedback on the efficiency of the customer service process.
• Handling lost & found of mall.
Front Desk Receptionist cum Secretary
• Handle internal exchange (PABX).
• Keep Complete Filling record as per Boss.
• Receiving and greeting guests.
• Prepare every MOM and send it also.
• Handle Photocopy Machine.
• Maintain daily meeting schedule.
• Regular checking of office supplies and fulfillment of related deficiencies.
In Housr Admin Officer
• To manage, organize and arrange office events and functions.
• Regular checking of office supplies and fulfillment of related deficiencies.
• Responsible to ensure the cleanliness of office premises.
• To make and confirm the, reservations with hotels and air travel agencies.
• Ensuring the entertainment of guests.
• Checking and ensuring the availability, cleanliness and Durability of office crockery.
• Communication and correspondence with different vendors and Suppliers for placing orders.
• Processing the invoices of vendors and keeping record of it.
• Responsible to ensure timely delivery of courier.
• Maintenance of employees’ personal record and data for office.
• Check and review the record of incoming and outgoing person in the office and also signing off the record on daily basis.
• Maintenance and cleanliness of staff uniform.
Front Desk Officer
• Handle internal exchange (PABX).
• Transfer calls to appropriate staff.
• Maintain attendance with using Biometric software.
• Provide weekly and monthly attendance of staff to Managers and Partners.
• Handling/Follow-up mails and sorting for different departments.
• Maintenance of clients’ contacts record and index for office.
• Receiving and greeting guests.
Front Desk Officer
• Customer’s satisfaction with product knowledge as per SOP’s.
• Handel internal exchange with incoming or outing calls.
• Transfer customer calls to appropriate staff.
• Complete call logs and reports.
• Collection and records of sales revenue.