To Support the Director in managing different activities relating to IT network & systems administration, ensuring its availability, security, maintenance, troubleshooting, upgradation installing & configuring, and providing technical support.  To provide inputs for initiating and supervising different activities relating to planning, designing, leading, and managing development and implementation of information management systems.  Support in researching new technology, and implement it or recommend its implementation.  To coordinate with various business Groups for handling and providing response on Information security incidents.  Ensure continuous monitoring of IT infrastructure through automated tools for timely detection and response of information Security incidents  Responsible to Maintain MIS of information Security incident along with root cause analysis details.  Support in gathering data pertaining / user requirements relevant to customer needs, and use the information to identify, predict, interpret, evaluate system and network requirements to design network and systems administration.  Support in designing, developing and troubleshooting of Local Area Network, Wide Area Network and Internet systems installation, configuration and their maintenances and internet network to ensure availability to all users and to provide necessary support and maintenance.  Responsible for ensuring IT infrastructure is equipped with efficient hardware and relevant software technologies.  To provide inputs and recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.  Responsible for diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and take necessary action to address the issues.  Support in performing data backups by arranging backups of data for all users on periodical basis; and to perform disaster recovery operations.  Complete handling of Company reception, conference rooms, and Management corridors.  Responsible for Admin database handling and for Admin record handling.  Passive support in company staff mess operations.  Admin action plan monitoring for all the active tasks.  Management block handling and maintaining the decorum.  Responsible for company guest handling.  Timely resolution of admin staff attendance, overtime and CPL related matters.  Admin policies tracking and monthly department report preparation follow up.  Admin annual targets monitoring and reporting.  Report/letter writing where required.  Social media posts management where required.  Handling of all female staff matters.  Responsible for delegation handling where required.  Perform any other assignments assigned by the CEO.

Organize a filing system for important and confidential company documents  Managing Procurement Activities (Purchase Requisition, Quotation, Comparison and Purchase Order.  Submission and collection of petty cash bills and its settlements.  Manage contract and price negotiations with office vendors, service providers and office lease.  Coordinate office activities and operations to secure efficiency and compliance to company policies.  Supervise administrative staff and divide responsibilities to ensure performance.  Perform maintenance tasks such as checking for viruses, backing up tape, upgrading software and other basic maintenance.  Installing antivirus protection & fixing network faults, technical support for people using the network. Training of new staff on systems.  Hiring of new recruitment of Employees for the organization.  Arrangements of Visa, medical Card, overtime, weekdays and annual holidays etc.  Look after the procurement related issues and arrangements.  Arrange functions, conferences, meetingsfor the company.  Arrange Transportation for the workers, officials and officers.  Arrangements of tickets, visa renewal etc.  Create and maintain comprehensive project documentation, plans and reports.  Overseeing procurement and communicating to procurement manager any issues arising.  Responsible for all HR related works for the project.  Overall management of ERP System of the Company.  Implementation and monitoring of all outgoing automation projects in the company .e.g E.Filing system, Accounts Automation system, Procurement Automation etc.  Coordinate project management activities, resources, documentation and information.  Setup, management, support, and maintenance of IT related issues and equipment.  Ensure data integrity and security.  Handle all IT-related matters of the projects.  Responsiblefor IT-related troubleshooting.  Working on (Systems, Applications & Products implementation) in Admin & other Technical Departments.  Manage all office files, record, and maintain database in softform.  Supervision of staff to include hiring, firing, development, determining annual performance metrics, assuring training is available

IT Professional in Mines & Minerals Department, Government of The Punjab, Pakistan 6TH October 2016 To Currently Serving.
Responsibilities:
Maintenance and operation of computer systems. Perform maintenance tasks such as checking for viruses, backing up tape, upgrading software, and other basic maintenance. Installing antivirus protection & fixing network faults, technical support for people using the network. Training of new staff on systems. Maintain all relevant files of office record and examine all applications/PUC then put up to the higher authorities for final approval and proposal. Finalization and drafting of notifications. Provide assistance to the wings/ sections of the office to generate reports/ outputs. Prepare, organize, and file office documents & maintain computerized record. Monitoring of database efficiency sustaining the security and integrity of data. Monitor the operation and security of all computer hardware and ensure that it is operating properly. Ensure that all software runs with no output errors, no response time problems and functioning according to specifications carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, etc. Maintain all users access request and authorizations e.g. windows, e-mails etc. Managing the overall network system & multimedia Management and preparation of all types of official drafts. Dealing effectively and efficiently with all kind of official correspondence with other related government departments and agencies. Checking of all official emails and responding accordingly. Processed and maintaining official files & disposal of pending official dak. Providing administrative support in office environment. Official communications on behalf of Government and providing technical assistance to all junior members of the team and coordinate with concerned reporting officer and discuss the daily, monthly and annually activity reports. Must ensure proper working of all IT equipment’s, Arrange meetings regarding labour data software, provide assistance during procurement of IT equipment’s purchase or import of latest software’s. Supervise and to make ensure proper working of multimedia, projectors and all others related items during meetings and conferences. Management of security network cameras. Keep record of computer Inventory issued to users. Upgrade Software’s for better performance of Computer systems & ensured proper working of all computer & Network related equipment’s. Monitor & Identify problems in network, printers & software installation. Entered performed tasks on daily basis into the register for back up and record maintained for this purpose. Prepare online CDRS challans.Prepare Online FBR Income -Tax Forms and submission into (SBP) State Bank of Pakistan etc. Prepare Excise Duty Receipts district & minerals wise data. Keep up to date inspection record of all regions. Prepare reconciliation excise duty Receipts on monthly basis. Preparation of all types of recovery cases, defaulters list and forward to all relevant regional and revenue offices for early recovery proceedings. Prepare online e-auction advertisements and published into newspapers through Director General Relation Punjab (DGPR). Preparation of auction agreements of all regions under Excise duty on Minerals (Labour Welfare) (Punjab), Rules1971.

Responsibilities
·         Installing new software.
·         Installing new hardware (servers, printers, computer work stations etc)
·         Setting up user accounts, permissions and passwords.
·         Overseeing security of all systems, especially the internet.
·         Installing antivirus protection.
·         Fixing network faults.
·         Technical support for people using the network.
·         Training staff on new systems.
·         Day to day admin and monitoring of network use. 
·         Planning future improvements.
·         Suggesting IT solutions to business problems.
·         Making sure all IT meets industry standards.
·         Supervising helpdesk staff.

Responsibilities
Monitoring
Monitoring of installed equipment/application, Resolve network layer 2 issues, network level 3 issues and other issues, ensured proper working of equipment.
Operation & Maintenance
Solve problems on Windows platforms, monitor & identify problems in network, Support desktops, laptops, blackberries, network printers and software installation. Troubleshoot basic switch/router/server, Troubleshoot issues when occur, Check and maintain logs of switches and routers, managed and monitor Exchange server 2003 on HP SAN cluster environment, Active Directory server 2003 in order to keep the operations running.
Documentation
Keep record of all equipment’s of site, maintain log of issues daily, maintain log of complaints registered on service desk, Keep record inventory issued to users, Send documents to Regional Supervisor in order to keep record of all activities.
 Service Desk Support
Receive calls, Generate ticket, Provide on call support, forward issues to concern departments, visit sites to maintain and upgrade layer 2 network, follow-up with concern department for resolving complaints, Close tickets after verification, Install and configure hardware on request in order to ensure maximum support to clients.
Server Administration
Monitor, Configure and tune performance of servers, resolve issues if found, update operating systems patches, Upgrade software\'s, Analyze logs for performance tuning, Generate and share system health reports with site in charge, ensured proper working of servers.
 Inventory Management
Monitor complete inventory of network hardware, cabling and power diagrams, trace and record power supply mechanism of site equipment\'s, update above mention inventories when required in order to keep up to date inventory details.