خلاصہ

I am working in Adamjee Insurance Company as Assistant Manager Relationship.

تجربہ

کمپنی کا لوگو
Joint Manager Relationship
Adamjee Insurance Company Limited
جنوری ۲۰۱۹ - موجودہ | Islamabad, Pakistan

-Lead generation and prospecting for new business both directly, with development staff, brokers and or third-party employer.
-Build and maintain close coordination with divisions, branches and development staff for business development and continuous servicing.
-Conduct pre-sale activities such as client presentations, product awareness sessions, and meetings.
-Responsible for post-sales servicing such as timely endorsements, claim queries and devising report for assigned accounts, thereafter renewal activity.
-Improvement plan for the department and introducing new customer-centric procedures in the market.
-Maintain complete data of assigned clients along with prospect accounts handled directly or forwarded from the branch.
-Sharing Reports to clients on a monthly and quarterly basis.
-Any additional task assigned as and whenever required.

کمپنی کا لوگو
Assistant Manager Relationship
Adamjee Insurance Company Limited
دسمبر ۲۰۱٦ - جنوری ۲۰۱۹ | Islamabad, Pakistan

Major Responsibilities:

-Gaining new business by identifying and exploiting in the market.
-Developing and maintaining good working relationship with the clients .
-Introducing new services and promoting them through regular visits and communicate with new and existing customers.
-Increasing probability of existing clients by encouraging them to use added services wherever possible.
-Consulting on the most effective cover for a particular need.
-Delivering good customer service by responding swiftly to queries and concerns from clients.
-Maintaining detailed knowledge of new and existing services by liaising with colleagues.
-Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors services.
-Give clients presentations and educate their employees but given them sessions.
-Working with underwriters to amend policies where necessary in order to meet client demand.
-Producing marketing literature and website content to support marketing campaigns.
-Other duties as assigned

کمپنی کا لوگو
Senior Sales & Marketing Consultant
IntelSurge IT & Telecom Services Private Limited
ستمبر ۲۰۱۵ - اکتوبر ۲۰۱٦ | Islamabad, Pakistan

Major Responsibilities:

-Direct and coordinate company sales and marketing functions. .
-Direct and oversee the company marketing function to identify and develop new customers for products and services.
-Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
-Analyze and evaluate the effectiveness of sales, methods, costs, and results.
-Develop and manage sales and marketing budgets. .
-Directly manage major and critical developing client accounts, and coordinate the management of all other accounts.
-Participate in the development of new project proposals. .
-Represent the company at various community and/or business meetings to promote the company.
-Promote positive relations with partners and vendors. .
-Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures. .
-Other duties as assigned.

کمپنی کا لوگو
Sales Executive
New Era Industries (SMC-Pvt) Ltd.
اپریل ۲۰۱۴ - ستمبر ۲۰۱۵ | Islamabad, Pakistan

Major Responsibilities:

-Listening to customer requirements and presenting appropriately to make a sale.
-Maintaining and developing relationships with customers in person and via telephone calls and emails.
-Cold calling to arrange meetings with potential customers to prospect for new business.
-Responding to incoming email and phone enquiries.
-Gathering market and customer information.
-Representing their company at trade exhibitions, events and demonstrations.
-Negotiating on price, costs, delivery and specifications with buyers.
-Checking the quantities of goods on display and in stock.
-Recording sales and order information and sending copies to Head office.
-Reviewing your own sales performance, aiming to meet or exceed targets;
-Attending team meeting and sharing best practice with colleagues.

کمپنی کا لوگو
Customer Services Executive
Ufone GSM
فروری ۲۰۱۲ - اپریل ۲۰۱۴ | Islamabad, Pakistan

Major Responsibilities:

-To provide eminent customer services by interacting with customers via telephone in English/Urdu &
other regional languages & reshaping the entire vision of communication.
-I am working with all the queues like 789,779,668,333 and VPtcl .
 789 New Sim Activation.
 779/668 Disowned Sims.
 333 Ufone helpline.
 VPtcl New Sim Activation.
-To achieve assigned quantitative targets.
-To exhibit strong & effective call management techniques.
-To resolve or escalate all customers issue and complaints to the next appropriate group consistently.
-To remain up-to-date on all current policies, ,promotionsand value added services offered by the company and handle all customers in accordance with the establishment Customer Handling Standards and Operating Procedures.
-Conducting shift meetings.

کمپنی کا لوگو
Relationship Manager
NR Marketing (Project Base Job)
ستمبر ۲۰۱۱ - فروری ۲۰۱۲ | Islamabad, Pakistan

-My duties were to meet the owners of different businesses.
-A bridge between the corporate clients for various projects.
-Responsible for setting up meetings with different business owners.
- Negotiations with supplier for getting discounts on different items.
-Worked enthusiastically for providing benefits to customers, clients and above all my organization too.
-My duties were involved meeting different customers and ask them about the product and bring something new
as per their needs.
-Contributed in strategies and plans, identifying client needs and offering the best learning solutions in terms of sales
And Marketing.
-Training and inductions for the newly recruited staff.
-Involved in strategies for sales and marketing to increase company business and revenue.
-Devotions and commitments for promoting Culture of Excellence and enforcing business ethics and organizational
values at work place.

کمپنی کا لوگو
Customer Sale Representative/Team lead and Floor Manager
SnS Outsourcing
جنوری ۲۰۱۱ - فروری ۲۰۱۲ | Islamabad, Pakistan

Major Responsibilities:

-Providing superior Quality Customer Services to clients in English.
-We were dealing Personal Injury in UK.
-My duties were to call on different numbers to look for the one who had any accident.
-Responsibilities were to take detail information about the accident, including third party details and send them to manager.
-Job role involved to visit different call centers to outsource our project.
-Communication with different solicitors about the cases progressions and updates.
-Evolved to provide updates to different centers about their cases.
-I was liable to manage floor. I was not working as a CSR, I was the team lead and also the floor manager.

کمپنی کا لوگو
Internee :
Shan Foods (Pvt.) Limited
جولائی ۲۰۱۱ - ستمبر ۲۰۱۱ | Islamabad, Pakistan

Major Responsibilities:

-Visit different markets to enhance the sales of company.
-Take orders from different areas.
-Checking the market and see whether something is needed.
-Checking the stock of different stores.
-Building and maintaining the professional relationship of existing as well as new clients.
-Inform the company about needs of the consumers and tell them about the competitor’s products.
-To give knowledge to shop or store owners about our product.
- Duties were to full fill the needs of client related to our product.

کمپنی کا لوگو
Internee
CMPak Pvt Ltd (Zong)
مئی ۲۰۱۱ - جولائی ۲۰۱۱ | Islamabad, Pakistan

Major Responsibilities:

In my internship I was assigned outdoor duties which include:
-Selling SIMs of ZONG (telesales activities)
-Selling miniload (Top Up)
-MNPs
-Giving customers information about packages and other services.

کمپنی کا لوگو
Internee
Bank Alfalah Limited
اگست ۲۰۰۸ - ستمبر ۲۰۰۸ | Islamabad, Pakistan

Major Responsibilities:

My duties were to perform many activities.
• Sorting of cheque.
• Checking the credit files.
• Call those whose cheques bounce back due to insufficient balance, dormant account or any reason.
• Guide the customers in slip filling, account opening, cash withdrawal or cheque deposit etc.
• Attend different calls and guide the customers about account balance, account status, cheque status etc.
• Maintain files in store room.
• Write different letters ,print them and also to photocopy some documents

تعلیم

National University of Modern Languages
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing
CGPA 3.2/4
2011
Pakistan Institute of Management
بیچلرز, بیچلرز ان کامرس, B. com‎
Commerce
فی صد 56%
2008
Pakistan Advance Collage Of Excellence
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, FSC‎
Science
فی صد 55%
2006
Station School No 2
میٹرک / او لیول, سائنس, Matriculation in Science‎
Science
فی صد 57%
2004

پیشہ ورانہ مہارتیں

2 سال Client Follow-up
ایک سال سے کمClosing
ایک سال سے کمCorporate - Finance Departments
ایک سال سے کمCorporate - Hospitals
ایک سال سے کمCorporate - HR Departments
ایک سال سے کمCorporate - IT Department
1 yearCorporate - Marketing Departments
ایک سال سے کمCorporate - Procurement / Administration Departmen
ایک سال سے کمCross Selling
3 سال Customer Service Operations
2 سال Deal Qualification
ایک سال سے کمDental Assistant
2 سال Direct Sales
ایک سال سے کمDistributors
ایک سال سے کمEvent Sponsorship / Booths
2 سال Executive Presentation Skills
ایک سال سے کمFMCG
2 سال Go-to-Market Strategy
ایک سال سے کمGovernment
5+ سال Government Contract Negotiations
2 سال Health Insurance
ایک سال سے کمHigh Networth Individuals
1 yearIdentifying Sales Opportunities
ایک سال سے کمIndividuals / Consumers
2 سال Institutional Selling
ایک سال سے کمInternational Business Exposure
1 yearInternet Services
ایک سال سے کمInventory Planning
1 yearKey Account Management
2 سال Lead Generation
1 yearLife Insurance
2 سال Mobile Services
4 سال Out-licensing
1 yearOutside Sales
2 سال Pipeline Management
ایک سال سے کمPricing Negotiation
3 سال Profit Center Operations
1 yearQualifying Prospects
ایک سال سے کمRegional Banks
3 سال Responding to RFPs
1 yearRetailers
1 yearRural Markets
2 سال Sales Engagement
1 yearSales Forecasting
1 yearSales Promotion
1 yearSales Retention
ایک سال سے کمSalesforce
ایک سال سے کمSoftware
ایک سال سے کمSolution Selling
3 سال Strengthening Client Relationships

زبانیں

ماہر انگریزی
متوسط پنجابی
ماہر اردو