خلاصہ

I am working at Adamjee Insurance Company as Joint Manager Relationship.
I have had extensive vacation work experience in the Sales and Marketing sector and Customer service industries, giving me varied skills and the ability to work with many different types of people. 

تجربہ

کمپنی کا لوگو
Joint Manager Relationship
Adamjee Insurance Company Limited
جنوری ۲۰۰۱ - موجودہ | Islamabad, Pakistan

-Lead generation and prospecting for new business both directly, with development staff, brokers and or third-party employer.
-Build and maintain close coordination with divisions, branches and development staff for business development and continuous servicing.
-Conduct pre-sale activities such as client presentations, product awareness sessions, and meetings.
-Responsible for post-sales servicing such as timely endorsements, claim queries and devising report for assigned accounts, thereafter renewal activity.
-Improvement plan for the department and introducing new customer-centric procedures in the market.
-Maintain complete data of assigned clients along with prospect accounts handled directly or forwarded from the branch.
-Sharing Reports to clients on a monthly and quarterly basis.
-Any additional task assigned as and whenever required.

کمپنی کا لوگو
Assistant Manager Relationship
Adamjee Insurance Company Limited
دسمبر ۲۰۱٦ - جنوری ۲۰۱۹ | Islamabad, Pakistan

Major Responsibilities:

-Gaining new business by identifying and exploiting in the market.
-Developing and maintaining good working relationship with the clients .
-Introducing new services and promoting them through regular visits and communicate with new and existing customers.
-Increasing probability of existing clients by encouraging them to use added services wherever possible.
-Consulting on the most effective cover for a particular need.
-Delivering good customer service by responding swiftly to queries and concerns from clients.
-Maintaining detailed knowledge of new and existing services by liaising with colleagues.
-Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors services.
-Give clients presentations and educate their employees but given them sessions.
-Working with underwriters to amend policies where necessary in order to meet client demand.
-Producing marketing literature and website content to support marketing campaigns.
-Other duties as assigned

کمپنی کا لوگو
Senior Sales & Marketing Consultant
IntelSurge IT & Telecom Services Private Limited
ستمبر ۲۰۱۵ - اکتوبر ۲۰۱٦ | Islamabad, Pakistan

Major Responsibilities:

-Direct and coordinate company sales and marketing functions. .
-Direct and oversee the company marketing function to identify and develop new customers for products and services.
-Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
-Analyze and evaluate the effectiveness of sales, methods, costs, and results.
-Develop and manage sales and marketing budgets. .
-Directly manage major and critical developing client accounts, and coordinate the management of all other accounts.
-Participate in the development of new project proposals. .
-Represent the company at various community and/or business meetings to promote the company.
-Promote positive relations with partners and vendors. .
-Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures. .
-Other duties as assigned.

کمپنی کا لوگو
Sales Executive
New Era Industries (SMC-Pvt) Ltd.
اپریل ۲۰۱۴ - ستمبر ۲۰۱۵ | Islamabad, Pakistan

Major Responsibilities:

-Listening to customer requirements and presenting appropriately to make a sale.
-Maintaining and developing relationships with customers in person and via telephone calls and emails.
-Cold calling to arrange meetings with potential customers to prospect for new business.
-Responding to incoming email and phone enquiries.
-Gathering market and customer information.
-Representing their company at trade exhibitions, events and demonstrations.
-Negotiating on price, costs, delivery and specifications with buyers.
-Checking the quantities of goods on display and in stock.
-Recording sales and order information and sending copies to Head office.
-Reviewing your own sales performance, aiming to meet or exceed targets;
-Attending team meeting and sharing best practice with colleagues.

کمپنی کا لوگو
Customer Services Executive
Ufone GSM
فروری ۲۰۱۲ - اپریل ۲۰۱۴ | Islamabad, Pakistan

Major Responsibilities:

-To provide eminent customer services by interacting with customers via telephone in English/Urdu &
other regional languages & reshaping the entire vision of communication.
-I am working with all the queues like 789,779,668,333 and VPtcl .
 789 New Sim Activation.
 779/668 Disowned Sims.
 333 Ufone helpline.
 VPtcl New Sim Activation.
-To achieve assigned quantitative targets.
-To exhibit strong & effective call management techniques.
-To resolve or escalate all customers issue and complaints to the next appropriate group consistently.
-To remain up-to-date on all current policies, ,promotionsand value added services offered by the company and handle all customers in accordance with the establishment Customer Handling Standards and Operating Procedures.
-Conducting shift meetings.

کمپنی کا لوگو
Internee :
Shan Foods (Pvt.) Limited
جولائی ۲۰۱۱ - ستمبر ۲۰۱۱ | Islamabad, Pakistan

Major Responsibilities:

-Visit different markets to enhance the sales of company.
-Take orders from different areas.
-Checking the market and see whether something is needed.
-Checking the stock of different stores.
-Building and maintaining the professional relationship of existing as well as new clients.
-Inform the company about needs of the consumers and tell them about the competitor’s products.
-To give knowledge to shop or store owners about our product.
- Duties were to full fill the needs of client related to our product.

کمپنی کا لوگو
Internee
CMPak Pvt Ltd (Zong)
مئی ۲۰۱۱ - جولائی ۲۰۱۱ | Islamabad, Pakistan

Major Responsibilities:

In my internship I was assigned outdoor duties which include:
-Selling SIMs of ZONG (telesales activities)
-Selling miniload (Top Up)
-MNPs
-Giving customers information about packages and other services.

کمپنی کا لوگو
Internee
Bank Alfalah Limited
اگست ۲۰۰۸ - ستمبر ۲۰۰۸ | Islamabad, Pakistan

Major Responsibilities:

My duties were to perform many activities.
• Sorting of cheque.
• Checking the credit files.
• Call those whose cheques bounce back due to insufficient balance, dormant account or any reason.
• Guide the customers in slip filling, account opening, cash withdrawal or cheque deposit etc.
• Attend different calls and guide the customers about account balance, account status, cheque status etc.
• Maintain files in store room.
• Write different letters ,print them and also to photocopy some documents

تعلیم

National University of Modern Languages
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing
CGPA 3.2/4
2011
Pakistan Institute of Management
بیچلرز, بیچلرز ان کامرس, B. com‎
Commerce
فی صد 56%
2008
Pakistan Advance Collage Of Excellence
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, FSC‎
Science
فی صد 55%
2006
Station School No 2
میٹرک / او لیول, سائنس, Matriculation in Science‎
Science
فی صد 57%
2004

پیشہ ورانہ مہارتیں

متوسط Amin Management
متوسط British Accents
ماہر Client Acquisition Skills
ماہر Client Followup
ماہر Closing
ابتدائی Corporate IT
ماہر Corporate Marketing
ابتدائی Corporate - Procurement / Administration Departmen
ابتدائی Corporate Finance Departments
ابتدائی Corporate HR Department
ابتدائی CRM Analysis
متوسط Deal Qualification
ابتدائی Dental Health Assisting
ابتدائی Distributors
متوسط Event Marketing Strategies
ابتدائی Event Sponsorship / Booths
متوسط Executive Presentation Skills
متوسط Export Development
متوسط Go-to-Market Strategy
ابتدائی Government
ماہر Government Contract Negotiations
متوسط h Operations Management
متوسط Health Insurance Knowledge
ابتدائی High Networth Individuals
ابتدائی Import Operations Handling
ابتدائی Individuals / Consumers
متوسط Institutional Selling
ابتدائی International Business Exposure
متوسط Internet Services
ابتدائی Inventory Planning
متوسط Key Account Management
ابتدائی Knowledge of FMCG
متوسط Lead in
متوسط Life Insurance Knowlege
متوسط Mobile Services Management
ماہر Out-licensing
متوسط Pipeline Management
ابتدائی Pricing Negotiations
ماہر Profit Center Operations
متوسط Qualifying Prospects
ابتدائی Regional Banks
ماہر Responding to RFPs
متوسط Retailers
متوسط Rural Markets Knowledge
ابتدائی Solution Selling
ابتدائی Supplier Negotiation
متوسط مبيعات المشاركة
متوسط Vape Knowledge
متوسط الاحتفاظ بالمبيعات
ماہر تقوية العلاقات مع العملاء

زبانیں

ماہر انگریزی
متوسط پنجابی
ماہر اردو

Zohair آپکے جاننے والے

Muhammad Asher Durrani
Indus Hospital and Health Network