خلاصہ

A highly skilled and knowledgeable computer science student with extensive knowledge of programming and computer applications.Well-qualified Customer Relation Ofiicer proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction and business goals.Skilled in coordinating documentation and handling payments.


پراجیکٹس

E-mailing System, Web Development Project For Online Jewelery Shop, Namaz Guide IOS based Applicatio

تجربہ

کمپنی کا لوگو
Customer Relations Officer
Bahria Enclave Islamabad
مئی ۲۰۲۳ - موجودہ | Islamabad, Pakistan



Processing orders, forms, and applications


Respond to customer inquiries


Updated all records on a daily basis


Verified and scrutinized documents.


Verified transactions, dates and entered information into databases and reports.

کمپنی کا لوگو
Customer Support Executive
Ibex Solutions
اپریل ۲۰۲۲ - مارچ ۲۰۲۳ | Islamabad, Pakistan


Catering to customer phone calls.
Handling customer concerns and complaints.
Conducting customer satisfaction surveys.

کمپنی کا لوگو
Basic Sales Consultant
Habib Metro Bank
مئی ۲۰۲۱ - فروری ۲۰۲۲ | Skardu, Pakistan


Account opening 
Form filling
biometric
atm and cheque book 
Interact with customers 

تعلیم

University of Arid Agriculture, Murree Road
بیچلرز, بیچلرز ان سائنس, BS‎
Computer Science
2020
Islamabad Model College For Girls, G-6/1-4
انٹرمیڈیٹ / اے لیول, , ‎
Computer Science
2014
OPF GIRLS COLLEGE ISLAMABAD.
میٹرک / او لیول, , Matric in Computer Science‎
Computer Science
2012

پیشہ ورانہ مہارتیں

متوسط Call Center Experience
ماہر Complaint Handling
ماہر CRM System Proficiency
ماہر Customer Engagement
ماہر Data Entry
متوسط Word Excel, SQL, HTML/CSS

زبانیں

ماہر اردو
ماہر انگریزی

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