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خلاصہ
I am a graduate in Telecommunication with 2+ years of competitive work experience in IT Network and Support. Skilled efficiently in managing the Data Center, Network Design, Networking, Wireless Networking, Troubleshooting and Technical Support. Resilient cultural awareness, strong bilingual skills (English and Urdu), and a global engaging and learning mindset.
تجربہ
Resident Network Engineer
• Monitoring and ensuring smooth operation of Telenor Bank branches network.
• Monitoring of network stats, logs and alerts of network devices through NMS (WhatsUp Gold and OPManager).
• Configuring and managing Cisco switches and routers.
• Configuring and deploying Juniper Firewalls SRX300 at branch ends and made changes accordingly.
• Defining new and maintaining existing VPN tunnels both Site-to-Site (IPSec) and Remote Access to facilitate corporate customers, vendors and employees.
• Troubleshoot all Level-1 issues related to network domain, covered in the SLA (e.g. R&S, Security, Connectivity, etc.)
• To assist and provide prompt support to Wateen KAM and PMO regarding new deployments and deployed circuit details.
• Routine task related to the network devices in the SLA and report preparation as per customer requirement.
• Figuring out Customer\'s need regarding Wateen new media deployment at as many sites as possible.
• Providing remote end support to the User and resolving network related issues.
• Generate trouble tickets to vendors and conduct testing sessions.
• Maintaining updated data and activity sheet on daily bases and complete documentation as per enhancement in the network.
• Backups of network devices on Weekly basis.
• Generating daily downtime reports
• Maintaining hardware inventory onsite.
