خلاصہ


9 years professional experience with well reputable companies.


تجربہ

کمپنی کا لوگو
MANAGER CUSTOMER SUPPORT
KPZ DEVELOPERS
جنوری ۲۰۲۰ - موجودہ | Rawalpindi, Pakistan


- Manage the whole team.- Quality assurance.- Training sessions.- Manage CRM System.- Manage Calling data.- Manage inbound & Out bound co-ordination.- Resolve Customer Queries via Email,Chat,Call etc.- Manage websites like (Graana, Zameen, Aarz,prop.pk,homepakistan etc.)- Manage project details amendments etcNov

کمپنی کا لوگو
Manager
Zebfortunes
مارچ ۲۰۱۹ - دسمبر ۲۰۱۹ | Rawalpindi, Pakistan


Manage the teams .

- Generate the profit in a company

- Staff grooming.

- Briefing and debriefing

- Problem Evaluation & implementation

- Email correspondence.

- Highlight the weaknesses of every department & suggest the better solution.

- Assure to follow the SOP’s by every employee of every department.

- Record maintaining/data controlling/Evaluations

- Microsoft office (Word, Power Point & Excel

- Managerial Responsibilitie

-. Fulfil the customer needs

کمپنی کا لوگو
Quality assurance officer
Zeb Fortunes Pvt. Ltd
جنوری ۲۰۱۹ - مارچ ۲۰۱۹ | Rawalpindi, Pakistan

Maintain the quality of company.
Maintain the quality of product. services and customer services.
Assure the quality of all departments.

کمپنی کا لوگو
Traffic Assistant
Shaheen International Airline
جنوری ۲۰۱۷ - دسمبر ۲۰۱۸ | Rawalpindi, Pakistan

Working in baggage services of Shaheen international airline, also work on departure & arrival of flights. Boarding, check in, etc

کمپنی کا لوگو
Traffic Assistant
Royal Airport Services
جنوری ۲۰۱٦ - جنوری ۲۰۱۷ | Rawalpindi, Pakistan

Work as dedicated staff of Qatar airways, manage arrivals of flights. Manage passengers, including baggage services

کمپنی کا لوگو
CSR
Real fast technologies
جون ۲۰۱۱ - اگست ۲۰۱۱

تعلیم

Arid Agricultural University Rawalpindi
بیچلرز, بیچلرز ان ٹیکنالوجی, Bachelors of Information Technology‎
CGPA 3.0/4
2015
Gov.gordon college
انٹرمیڈیٹ / اے لیول, , I.C.S‎
2011
ideal foundation boys high school
میٹرک / او لیول, سائنس, matric‎
Math Phy Comp Che
فی صد 57%
2009

پیشہ ورانہ مہارتیں

ماہر Quality Assurance
ماہر 4 Knowledge of Taxation
ماہر Ability to input and Maintain Accurate
ماہر Ability to organise and prioritise workload
ماہر Ability to Prioritise Workload
ماہر Ability to work in a team
ماہر Ability To Work To Deadlines
ماہر Ability to Work Within the Timelines
ماہر Accounting+
ماہر Accounts Administration
ماہر Accurate Record Keeping
ماہر Admin Assistantce
ماہر Administraion
ماہر Architectural Skills
ماہر Area Service Management
ماہر Aseptic Technique Knowledge
متوسط Aviation
ماہر Beverage Formulation
ماہر Branch Administration
ماہر Branch Management
ماہر Branch Operations Management
ماہر Branch Support.
ماہر British Accents
ماہر Budgeting
ماہر Buisness Development Process
ماہر Business Development Process
ماہر Business Dnvelopment
ماہر Call Control
ماہر Cash Handling
ماہر Client Aquisition
ماہر Client Attraction
ماہر Client Co ordination
ماہر Coaching Staff
ماہر Communications Development
ماہر Communications Management
ماہر Communion Skills
ماہر Complaint Handling
ماہر Complaint Management
ماہر Computer / Technical Literacy
ماہر Computer Operations
ماہر Configuring Software
ماہر Conservation Awareness
ماہر Coordination of Projects
ماہر Critical Control Points Knowledge
ماہر CRM Analysis
ماہر Cross-Cultural Communication Skills
ماہر Curriculum Assessments
ماہر Customer Interaction Management (CIM)
ماہر CVs Screening
ماہر Data Analytics

زبانیں

ماہر اردو
ماہر انگریزی
ماہر پنجابی

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