خلاصہ

Work for an organization to promote customer care.
Work for an organization to help customers to resolve their queries.
Rapport with the customer base, greet by name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
To work for an organization to promote business.
To update any requests made by the customers into the system to complete the task.
Answer confidently or find appropriate solutions to customers' problems.

تجربہ

کمپنی کا لوگو
cash officer
The Bank of Punjab (BOP)
ستمبر ۲۰۱۳ - موجودہ | Lahore, Pakistan

کمپنی کا لوگو
Customer Relation Officer
CMPak Pvt Ltd (Zong)
ستمبر ۲۰۱۱ - ستمبر ۲۰۱۳ | Lahore, Pakistan

Check the quality of calls of the live customer

کمپنی کا لوگو
CRO
mobilink
اگست ۲۰۰۸ - اگست ۲۰۱۱ | Lahore, Pakistan

تعلیم

University of the Punjab
بیچلرز, , Bachelor of Business Administration‎
Political Science
فی صد 45%
2011

پیشہ ورانہ مہارتیں

ماہر ICD-10
ماہر People Management
ماہر Account Receivable Collections
ماہر Accounting Skills
متوسط Accounts Finalization
ابتدائی Accounts Finialization
ماہر Accounts Management
متوسط Accounts Payments Handling
ماہر Accounts Receivables
متوسط Accounts Reconciliation
متوسط Accounts Software Command
ماہر Administrative As stance
ماہر Advance English course (19 weeks).
ماہر American Acssant
ماہر American English Accent
ماہر Analytical Skills
ابتدائی Analyze ERAs and EOBs
ماہر AR Management
ماہر Billing Services Knowledge
متوسط Bulk Sales
ماہر Cab Controlling
ماہر Campaign Management
ماہر Charge Entry
متوسط Client Acquisition Skills
ماہر Client Management
ماہر Close Attention to Detail
متوسط Closing
ماہر Compliance
ماہر Computer Proficient
ماہر Cooordination Skills
ماہر Counter Billing
ابتدائی CPT
ماہر Critical Thinking
ماہر CRM Command
ماہر Custom CRM
ماہر Customer Relations Management
ماہر Customer Satisfaction Management
ماہر Customer Service Skills
ماہر Customer Success Management
ماہر Data Comparison
ماہر Debt Collection
ماہر Denial Management
ماہر Denial Management and Appeals
متوسط Distribution Logistics
ماہر Eager to Learn
ماہر Eglish Communication Skills
ابتدائی Eligibility And Benefits
ماہر Employee Administration
ماہر Equipment Maintenance
ماہر Executive Presentation Skills

Bilal آپکے جاننے والے

Muhammad Aqeel Rafiq
Soft Infinity Technology Pvt. Ltd