Demonstrated expertise in identifying plans and resources required to meet project goals and objectives, resulting in improved project efficiency and timely completion.
Developed comprehensive project management roadmaps to define project objectives, timelines, and milestones, ensuring clarity and focus throughout the project lifecycle.
Expertly outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination, resulting in successful project delivery within budget constraints.
Managed and performed the process of Statement of Work (SOW) and contract creation to secure new and follow-on work, ensuring that all contractual obligations were met and work was performed efficiently and effectively.
Developed project plans identifying key issues, approaches, and performance metrics, resulting in successful project delivery within agreed timelines and meeting all key performance indicators.
Monitored contracts and SLAs to identify potential risks and implement mitigation actions to protect development processes from unforeseen delays and costs, ensuring timely and cost-effective project delivery.
Successfully facilitated communication between internal personnel, contractors, and vendors for project cohesion, resulting in successful project delivery and increased stakeholder satisfaction.
Drove project plans to meet organizational needs, ensuring projects aligned with organizational goals and objectives.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines, resulting in successful project delivery and increased stakeholder satisfaction.
Effectively drove team success through shared vision and recognition of quality performance, creating a positive work environment and encouraging professional growth and development.
Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations, ensuring timely and successful project delivery.
Maintained clear communication with precise technical writing to document and inform critical processes, ensuring effective communication throughout the project lifecycle.

Implemented Salesforce for Nonprofits in collaboration with the Berlin Chapter. This resulted in a streamlined process for managing corruption complaints, improved data analysis, and increased transparency.
Developed and devised GlobalLeaks open-source whistleblowing platform. This involved overseeing the technical aspects of the project, collaborating with key stakeholders, and ensuring successful implementation of the platform.
Drove project timelines by adjusting plans to accommodate changes in project scope, staffing, and operational requirements resulting in on-time delivery of high-quality projects and minimized disruption to ongoing operations.
Led team handling installation and maintenance of all computer-related hardware and software ensuring that all equipment was up-to-date and functioning optimally, and providing technical support to employees.
Collaborated closely with the executive team to understand technology needs, provide updates on ongoing projects, and resolve technology-related issues. This improved communication and streamlined decision-making.
Maintained the organization\'s network and system performance by conducting regular troubleshooting, security patching, and maintenance. This minimized downtime and ensured that all systems were functioning optimally.
Developed policies, procedures, and manuals for the organization\'s internal IT use, involving collaboration with key stakeholders, ensuring compliance with industry standards, and communicating policies and procedures to all staff.
Collaborated closely with project team members to identify any potential problems or obstacles and proactively develop solutions. This resulted in a more efficient project delivery process and improved stakeholder satisfaction.
Delivered technical training to staff improving technical skills and enhance their career development. This resulted in a more knowledgeable and skilled workforce, improved employee satisfaction, and increased productivity.

Successfully participated in implementing and maintaining USAID Anti-Fraud Hotline complaint management system and ensured efficient operation of IT activities to deliver smooth flow of daily business needs.
Coordinated with the Project Manager and created plans that helped to complete the project within the deadline.
Managed vendor relationships and ensured the best-in-class pricing structure and improved delivery of data management technology. Developed and implemented data backup and recovery strategies that reduced data loss.
Ensured documentation maintenance throughout the length of the project and actively participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Successfully managed multiple website projects, from planning to implementation, ensuring timely completion and meeting organizational goals.
As a web developer, expertly wrote code that was compatible across multiple browsers and platforms, ensuring a better user experience and improved accessibility for website visitors.
Utilized design skills to create visually appealing logos, banners, and illustrations for various website projects. These graphic elements increased customer engagement and improved brand awareness, resulting in a more successful online presence for the organization.
Developed and implemented effective SEO strategies based on specific keywords, resulting in increased organic web traffic and improved search engine ranking.
Created engaging social media campaigns that resulted in increased sales and revenue. Proactively oversaw technical issues and applied emerging technologies to maintain site applicability and viability after launch.