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خلاصہ
With over six years of experience in the banking sector, I have honed my skills in cash handling, clearing processes, and fund transfers across multiple institutions. My track record speaks to my ability to maintain meticulous financial records, manage cash shipments, and ensure strict adherence to banking protocols.
Specializing in various aspects of branch operations, I excel in processing savings withdrawals, verifying endorsements, and meticulously validating checks. From account opening to ATM reconciliation, I am adept at managing diverse tasks with a commitment to operational excellence and security protocols. Moreover, my expertise extends to RTGS postings, cheque book management, and pay order preparation, contributing to efficient branch functioning and customer satisfaction.
Recognized for my ability to address customer queries, provide procedural guidance, and foster a secure banking environment, I am a results-driven professional dedicated to delivering exceptional service. My core competencies encompass banking operations, financial transactions, compliance management, and problem resolution, underpinned by strong communication skills.
تجربہ
Branch Service Officer
Play a crucial role in ensuring the smooth operation of banking services at a branch level. Identify and resolve customer inquiries, complaints, and issues promptly. Play a key role in processing and posting RTGS transactions regularly. Function in close collaboration with the branch staff members to achieve overall branch goals. Manage cheque books and craft pay orders with precision
Key Accomplishments
Rendered a keen eye for detail to oversee cash transactions and maintain precise average cash sheet records to ensure accuracy in receipts and payments.
Handled seamless cash shipments between main branches to ensure accurate sending and receiving processes.
Set a benchmark of excellence by supervising the complete process of inward and outward clearing transactions.
Executed smooth account-to-account fund transfers to ensure client satisfaction through efficient financial transactions.
Counter Service Officer
Managed cheque books and skillfully prepared pay orders in a timely manner. Processed cash and non-cash transactions, including deposits, withdrawals, and fund transfers. Held full accountability for overseeing account-related requests, such as address changes, checkbook issuances, and account closures. Actively participated in training sessions to stay updated on new products, services, and banking regulations.
Key Accomplishments
Facilitated seamless account-to-account fund transfers to assure swift and accurate financial transactions for clients.
Examined branch vouchers daily to ensure accuracy and compliance with financial records for smooth processes.
Handled cash and inquiries related to account balances, transactions, and other banking products to guarantee a high level of customer satisfaction.
Succeeded in recording inward and outward clearing cheques, managing RTGS, ATM transactions, and balancing cheque books regularly.
Counter Service Officer/Universal Teller
Managed cash transactions and processed incoming and outgoing cheques with precision for seamless transactions.
Executed precise account-to-account fund transfers to ensure efficient financial transactions.
Recognized for maintaining high levels of accuracy in transaction processing and adherence to compliance standards.
Greeted customers and provided assistance with their banking transactions and information on procedures at the counter to guarantee optimum satisfaction.
