خلاصہ


  • Dual master degree holder retail manager with 10+ years of experience in retail sales environment recognized ability to communicate with customers and provide exceptional services to ensure client retention and positive feedback, ability to increase sales through upselling/cross selling techniques as well as implemented additional processes of KPI’s that drive Zell bury 50% YTD growth with more than 28000 inventory on hand in 5800 sq. /ft. Store.       

  • Having previous worked in Dubai at Dunia Finance as a relationship officer I am familiar with international market and equipped with a global perspective I am confident that my strategic mindset, leadership skills, and passion for sales align seamless opportunity which I may get to in your company.


 

پراجیکٹس

New Store Opening

تجربہ

کمپنی کا لوگو
Flagship Store Manager
Zellbury
فروری ۲۰۱۹ - موجودہ | Sialkot, Pakistan

Exceeding Sales Targets:

Achieved consistent sales growth by implementing targeted sales strategies, resulting in an impressive Average Transaction Value (ATV) of 4,268
Maintained a high Sales per Square Foot of 72.69 in 2023, showcasing an ability to maximize revenue within the given retail space

Optimizing Inventory Turnover:

Implemented strategic inventory management techniques, optimizing Inventory Turnover (IPT) to 2.0 and playing a pivotal role in enhancing company performance and profitability

Exceptional Business Expansion:

Pioneered exceptional business growth in October 2023, driving a remarkable 79.45% increase in Monthly Total Sales compared to October 2022

Audit Compliance:

Maintained a flawless record of 100% audit compliance from 2019 to 2023, demonstrating an unwavering commitment to accuracy, accountability, and adherence to industry standards

Strategic KPI Analysis:

Utilized advanced analytics tools such as Shopper Value software for strategic KPI analysis, enabling a deep dive into sales performance and enhancing customer satisfaction through data-driven insights

Efficient Workforce Management:

Implemented Flow HCM software for staff roster optimization, streamlining workforce management, and ensuring optimal resource allocation

Average Unit Price (AUP):

Analyzed effective market strategies and product positioning to enhance the Average Unit Price up to 40% higher than the last years of sales.
Successfully implemented VM strategic initiatives resulting in a notable increase in a customer footfall

کمپنی کا لوگو
Shift Manager
IDEAS by Gul Ahmed
نومبر ۲۰۱۷ - جنوری ۲۰۱۹ | Sialkot, Pakistan


Successfully led the launch of a new store, overseeing comprehensive training programs for 15 employees, ensuring seamless onboarding and alignment with brand standards
Spearheaded Visual Merchandising efforts across four departments, product presentation and driving a 20% increase in customer footfall
Drove towards 100% staff readiness for the store opening through effective training modules, contributing to a smooth operational launch
Excelled process improvements that resulted in a 15% reduction in petty cash expense of a branch
Fostered a collaborative team culture, leading to positive employee feedback and decrease in staff turnover during the initial phase of store operations

کمپنی کا لوگو
Relationship Officer
Dunia Finance
نومبر ۲۰۱٦ - اکتوبر ۲۰۱۷ | Dubai, United Arab Emirates


Enacted a consistent month-over-month increase in sales by implementing targeted client engagement strategies and effectively promoting financial products.
Successfully managed a diverse portfolio of high-net-worth clients, exceeding customer satisfaction benchmarks and receiving commendations for service excellence.
Spearheaded a comprehensive client retention program, resulting in a notable reduction in customer attrition and increased lifetime customer value.
Collaborated with cross-functional teams to launch a customer-centric initiative, leading to a 25% improvement in the overall efficiency of the relationship management process.
Attained exceptional negotiation skills, securing key partnerships and alliances that expanded the company\'s market reach and contributed to business expansion.

کمپنی کا لوگو
Store Manager
Gas Fashion
مارچ ۲۰۱۲ - ستمبر ۲۰۱٦ | Sialkot, Pakistan


Formulated pricing policies by reviewing merchandising activities; determining additional needed sales promotion
Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Secured merchandise by implementing security systems and measures.
Protected employees and customers by providing a safe and clean store environment
Maintained the stability and reputation of the store by complying with legal requirements

 

تعلیم

University of the Punjab
ماسٹرز, ماسٹرز ان آرٹس, MA‎
Political Science
2023
University of Sargodha
ماسٹرز, ماسٹرز ان آرٹس, MA‎
Islamic Thought, History and Culture
2021

پیشہ ورانہ مہارتیں

ماہر Analytical Skills
ماہر Branch Management
ماہر Business Trend Analysis
ماہر Communication Skills
ماہر Corporate Marketing
ماہر Corporate Sales Management
ماہر Customer Interaction Management
ماہر Customer Relationship Management
ماہر Customer Satisfaction Management
ماہر Employee Administration
ماہر Event Marketing Strategies
متوسط Industry Knowledge
ماہر Interpersonal Leadership
ماہر Inventory Management
متوسط Marketing Collaboration
ماہر Marketing Strategies
ماہر Merchandising
ماہر Merchandising Leadership
ماہر Microsoft Excel
ماہر Negotiation Skills
ابتدائی Production Knowledge
ماہر Relationship Management
ماہر Retail Knowledge
ماہر Retail Product Management
ماہر Retail Sales Forecasting
ماہر Sales Abilities
ماہر Sales Growth
ماہر Sales Management
ماہر Staff Management
ماہر Strategic Planning
ماہر Stressful Situations
ماہر Target Orientation
ماہر Time Management 
متوسط Vendor Management
ماہر Visual Merchandising
ماہر عمليات خدمة العملاء

زبانیں

ماہر اردو
ماہر انگریزی

My Video Introduction