Highly capable and motivated biotechnology professional with superior analytical and problem-solving skills. Possesses extensive knowledge of computational biology methods, database design, and medical informatics.
Detail-oriented Biotech research specialist who has engaged in several large-scale pharmaceutical studies. Adept at collecting accurate information comparing several types of research data and engaging in safe research activities. Specializes in medical research and corporate compliance work.
Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers.
Source and work customer referrals.
Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed.
Promote specific products as directed by upper management.
Inform leads and customers of current promotions and discounts.
Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review.
Self-improve continuously by way of experience and manager feedback.
Maintain positive business and customer relationships in the effort to extend customer lifetime value.