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خلاصہ
To obtain a challenging position in a progressive company, utilizing abilities developed through experience and education, with the opportunities for professional growth based on performance. Possessing developed skills that have been gained through establishing and developing full IT projects, networks and infrastructures from initial conception to completion.
Customer services, H.R, Field of sales More than seven years' experience in the, marketing, and production including
General Manager at Quranic Institute Team Management, H.R,Sales and Marketing in International Quran Teaching project of Quranic Institute.com, Islamabad Pakistan.
Experience of sales in call centre industry as a sales assistant manager.
Experience as a customer relations officer in Cab Tech.
Proficient in reading, writing and speaking of English, Arabic, Urdu and Punjabi languages.
Proficient in Microsoft office, HTML5, Word press, Blogging, SEO and PHP with excellent typing skills graduate with M.Sc. Media Communication skills.
Expert in Google Adsense and YouTube marketing.
News Reporting Internship in The Nation News Paper Islamabad.
پراجیکٹس
تجربہ
Manager IT / Repairs Manager
Isolating Trouble on customer phone using Electronic bonding Trouble Administration
Test and Learn Analytics
Following up accounts/closing Trouble Tickets
Establish test and control methodology to measure trouble on Customer phone line
Transport Tech
Worked as Fleet Dispatcher
Customer Care Representative
Dispatch drivers for pick-ups and deliveries.
Update database tracking system and maintain timely data integrity.
Customer Services and customer Care.
Troubleshooting the mess-ups between customers and the fleet.
En-route Drivers to the passengers place.
Monitor and operate a radio console and computer equipment
General Manager in Multinational Firm as Team Manager, Sales, HR, Marketing
Strategy formulation for sales and marketing activities.
Hiring of sales team, training and getting work through them.
Keeping an eye on day to day routine of sales.
Keeping an eye on day to day production and sales related activities.
Taking care of Google Search Console, Google Adword, PPC, online marketing, social media, and other social media forums.
Planning about the new business ventures, and possible new markets.
Making sure the existing clients are happy and trying to get any referrals if possible
Planning about sales incentives, bonuses and wages etc.
Planning and implementation of different strategies about customer retention.
Making sure the employees are happy and motivated and are being compensated right.
Making sure that the customer relations process is in a proper order.
Keeping an eye on the advertisement needs and making sure the proper campaigns are being run on time.
Managing everything in between that is necessary in order to get business for the company.
Routine meetings with staff and the owner of the company about current and upcoming scenarios etc.
