خلاصہ

Account Executive  Customer Support Representative  Customer Relation Officer  Sales Representative  Personal Injury Claims RepresentativeAs a multi-talented professional with expertise in diverse areas, I bring a unique perspective to the table that is backed by my extensive work experience and education. With my strong background in account management, customer service, sales, and personal injury claims, I have consistently proven my ability to deliver results and exceed expectations. I am also proficient in using a variety of tools such as Salesforce, Bliss tickets, Jira service desk, Zendesk, X-Lite, Vici Dialer, Microsoft Office, Google Docs, and E-desk, which enables me to optimize my performance and streamline workflows.ExperienceAccount Executive In this role, I have managed client accounts and built strong relationships with them by understanding their needs and providing them with tailored solutions. I have also tracked sales metrics and KPIs to identify areas of improvement and drive revenue growth.Customer Support Representative As a customer support representative, I have provided exceptional service to customers by resolving their issues promptly and efficiently. I have also handled customer inquiries, complaints, and feedback, and ensured that customer satisfaction was always the top priority.Customer Relation Officer In this role, I have acted as a liaison between clients and the company, managing client expectations and ensuring that their needs were met. I have also facilitated communication between various departments to ensure a smooth workflow and a seamless customer experience.Sales Representative As a sales representative, I have demonstrated my ability to identify opportunities, generate leads, and close deals. I have also developed and maintained a strong network of contacts and used my persuasive skills to convert prospects into customers.

پراجیکٹس

Project Spectrum I Sales Executive
Addison and Khan Solicitors I Claim's Handler
Uber Eats I CSR

تجربہ

کمپنی کا لوگو
Customer Relation Officer
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Customer Support representative
Mindbridge Private Limited
اکتوبر ۲۰۱۸ - دسمبر ۲۰۲۰ | Lahore, Pakistan

As a Customer Support Representative for Uber Eats project at Mindbridge, your primary responsibility is to handle customer inquiries, complaints and provide technical assistance. Your communication skills, problem-solving ability, and attention to detail are essential to ensure customer satisfaction.

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Executive Sales Representative
CHY Global Pvt Ltd
جولائی ۲۰۱۸ - ستمبر ۲۰۱۸ | Lahore, Pakistan

As an Executive Sales Representative for Spectrum project at CHY Global, your role is to sell Spectrum\'s products and services to potential customers. You must have strong sales and negotiation skills, as well as the ability to establish rapport with customers. Your main responsibility is to meet or exceed sales targets and generate revenue for the company.

کمپنی کا لوگو
Personal Injury Claims Representative
Penta Solutions Pvt Ltd
مارچ ۲۰۱۸ - جون ۲۰۱۸ | Lahore, Pakistan

As a Personal Injury Claim Representative for Addison and Khan Solicitors at Penta Solutions, your role is to assist clients with their personal injury claims. You must possess excellent communication and negotiation skills, have a good understanding of the legal process, and be able to work efficiently to resolve claims.

تعلیم

SKANS School of Accountancy Garden Town Lahore
ڈپلوما, ACCA‎
Association of Chartered Certified Accountants
نامکمل
2022
The Educators Elite Campus
میٹرک / او لیول, سائنس, Matriculation‎
Computer Science
فی صد 78%
2013
Pakistan International School English Section Jeddah
نان میٹرک, Middle School‎
مکمل
2011

پیشہ ورانہ مہارتیں

ماہر Activation Support
ماہر Active Listening Skills
ماہر Bliss(Uber)
ماہر Building Customer Loyalty
ماہر Cooordination Skills
ماہر CRM Analysis
ماہر Email Support
ماہر HTML
ماہر JAVA
ماہر Jira
ماہر Live Chat Handling
ماہر On Call Support
ماہر Zendesk Handling

زبانیں

ابتدائی اطالوی
ماہر اردو
ماہر پنجابی
متوسط عربی
ماہر انگریزی

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