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خلاصہ
A highly motivated and enthusiastic Sr.sales support executive/GDS professional Sr. Capping executive in Travelport GDS Able to use own initiative and work as part of a team under pressure to meet challenging deadlines / objectives. Best communication and organizational skills, leading the capping department with the will and determination needed to succeed. My sensing personality and ability to listen, helps to recognize customer needs and give them excellent service.
پراجیکٹس
تجربہ
Sr.Sales & Support Executive
Manage stock details for all airlines in Pakistan, Department leader,Customer Support and support all travel agencies ,Manage Trainings , Manage Uzbekistan,Turkey, Baku, Afghanistan & Pakistan market agency quota/support/cutovers. Leading the capping department
Ø 7 years of broad experience in the highly competitive market.
Ø Ability to deal with various customers, employees and staff members.
Ø Reliable and Trustworthy.
Ø Punctual and well presented.
Ø Confident outlook.
Ø Excelled within a fast-paced environment, continually taking on increased levels of responsibility.
Ø Excellent communication skills both verbal and written.
Ø Able to set up priorities and take quick decisions and apply them to meet the deadline.
Ø Self-motivated , Public Speaker
Ø Easily adjustable to innovative tasks and concepts.
· Maintain the discipline and follow the SOP
· Create and delete SSL and sign on ids as per SOP
· Update all AAT Type field through Provision IT as per SOP
· Analyze call log report and send feed back to HOD
· Attend calls properly and try to resolve customer quires in single call and in minimum time frame.
· Look after issues Turkey /Baku/Afghanistan/Pakistan & Uzbekistan Market
· To maintain discipline in Department and look after junior staff that on which path they are providing support to customers.
· Gal link News / Market Material
· To Brief/Overview new products or enhancements to HD staff.
· Leading capping department.
· To log daily calls properly and will monitor/look after junior staff.
Providing training to the new hire staff and groom confidence and working skills in junior staff.
Counter Sales Supervisor
Deal Domestic and International Ticketing, Refunds, Manage Social Media Webpage
Director
· Provide fares on customers demand.
· Reporting on Daily basis.
· Applied Visas and booked hotels for passengers in different cities and countries.
· Train Our Office Trainers in Training Session One Hour Twice A Week.
Travel consultant
Deal Domestic and International Ticketing, Deal Marketing, Manage Social Media Web Page & Website.
Director.
· Provide fares on customers demand.
· Reporting on Daily basis.
· Applied Visa and booked hotels for passenger in different cities and countries.
