خلاصہ

My name is Muhammad Awais Qureshi and i successfully graduated from Islamia University Bahawalpur. I am diligent, self disciplined, committed to life long learning, and i genuinely want to build a successful career in the industry. Outside of work, i keep myself fit and active. So my concentration and energy levels are always high. My strengths include my flexibility, my past pace of work which means i will get more work done than average employee, and my adaptability to change. I am the type of person who will be a positive role model for your company, and i will support the organization in any change it wants to make while working hard to repay the trust you will have showed in hiring me.

تجربہ

کمپنی کا لوگو
Inbound Customer Service Representative
National Rural Support Programme (NRSP)
جنوری ۲۰۲۲ - موجودہ | Bahawalpur, Pakistan

Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.

کمپنی کا لوگو
Internee Administration officer
DATA Medicine Company
اکتوبر ۲۰۲۱ - دسمبر ۲۰۲۱ | Bahawalpur, Pakistan

تعلیم

Islamia University
ماسٹرز, ماسٹر آف پبلک ایڈمنسٹریشن, Masters in Public Administration‎
Public Administration
CGPA 3.3/4
2021
Islamia University
ماسٹرز, , B.A‎
Economics
فی صد 60%
2019
Millat College
انٹرمیڈیٹ / اے لیول, , I.C.S‎
فی صد 54%
2017
Alpina School
نان میٹرک, Matric in Science‎
مکمل
2015

پیشہ ورانہ مہارتیں

متوسط Administrative Organization
متوسط Aesthetic Procedures Knowledge
متوسط Analytical Skills
متوسط Banking
ابتدائی Call Handling
ماہر Communications Skills
ماہر Coordination Skills
ماہر Customer Dealing 
ماہر Customer Satisfaction Management
متوسط Data Management
متوسط Employment Forms Processing
ماہر IT Support Responsibilities
متوسط Korean Teaching
متوسط MS Office
ماہر Reporting Abilities
متوسط Reporting Skills
ماہر Security Principles
ماہر Time Management
متوسط Transaction Management
متوسط Transactions Management
ماہر عمليات خدمة العملاء

زبانیں

ماہر انگریزی
ماہر اردو

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