• Installing, Configuring and Managing SQL Server.
• Managing Active Directory.
• Managing and Implementing polices.
• Configuring Firewall.
• Backing up and restoring critical data.
• Implementing computer hardware and software applications.
• Assembling hardware for both standalone computers and those on the network and ensured that all software components are coordinated with hardware constituents.
• Maintaining Security Systems such as IP cameras, DVR, Bio-Metrics system.
• Purchasing computers and their parts from Hafeez Center.
• Repairing hardware components of personal computers, laptops, printers and scanner.
• Performing preventative and regular maintenance on computer systems and networks to ensure that they work optimally.

• Monitoring and administering IT systems and make recommendations to senior managers/admin manager regarding hardware replacements, upgradation and new installations required.
• Managing Active Directory and SQL Server. Keeping Backup of all data.
• Repairing hardware components of personal computers, laptops, printers and scanner.
• Evaluating problems, and implementing corrections of both hardware and software by ensuring minimum downtime.
• Handling ERP software and assuring it is updated.
• Maintaining logs and inventory of equipment repaired.
• Installing computer hardware and software according to the specific requirements of each user.
• Setting up auxiliary hardware equipment such as printers, scanners, fax machines and EPABX.
• Performing preventative and regular maintenance on computer systems and networks to ensure that they work optimally.
• Assembling hardware for both standalone computers and those on the network and ensured that all software components are in sync with hardware constituents.
• Maintaining Security Systems such as IP cameras, DVR, Bio-Metrics system.

•• Installed software necessary for hardware maintenance.
• Suggested and provided information to administration on upgrading computer systems.
• Repaired printers, monitors and rectified network faults.
• Resolved computer operating systems problems and other issues.
• Replaced certain internal component in desktop computers such as Rams, Hard drives, VGA cards, Motherboards and power supplies.
• Upgraded existing hardware and software to ensure smooth running of the systems.
• Provided solutions and technical guidance for Public Address system and Overhead Projector including their installations.
• Maintained Bio-Metric attendance machine and its data.
• Maintained logs and inventory of system repaired.
• Installed EPABX and perform its configuration.
• Installed IP cameras, DVR system, Fire system, Closed Circuit Television (CCTV)

•• I worked with an IT company as Support and Service Manager. I was responsible for a FRENCH Product INFOSEC UPS system support and services in Pakistan.
• I arranged and conducted seminars in various parts of Pakistan to promote the French product. I managed service center, sales, transition and delivery of company’s products.
• Conducted market research to create marketing initiatives for promoting company’s products.
• Initiated and built relationships with customers through phone, marketing mailer campaigns, in-person contacts and presentations.
• Coordinated appointments, meetings and calls between customers and senior management for business expansions and new opportunities.
• Managed customer meetings with internal teams for project development and delivery activities.
• Maintained a database of potential customer’s contact numbers and emails.
• Assisted in achieving targeted revenues from current and new customers.
• As technical person, performed services in different departments and resolved hardware and software problems in the systems and equipment after detailed analysis, including computer failures and software malfunctioning.
• Software configuration, network troubleshooting, testing and repair of various hardware applications. Setup DSL, Broadband, Wireless Routers.
• Built personal computer work stations, Installed software for notebook, printers, scanners and up gradation of the system.
• Maintained PC hardware and software, modems, routers, network security and back up techniques.
• Conducted Structural Cabling and its faultfinding.
• Installed Security Systems such as IP cameras, DVR and Bio-Metrics system, Fire and Burglar system, Closed Circuit Television (CCTV)
• Loaded Windows 7, Windows Vista, and Windows XP; Microsoft Office.

• I repaired, installed and assembled Office and Household Equipment like Computer systems, laser, ink-jet printing systems, and upgrading computers.
• Installed operating systems, like Windows 2000, NT, XP and general Office applications.
• Provided support to network connectivity issues of clients. Installed and configured new computers, HDD motherboards, RAM, processors, video cards.
• My tasks include checking drawings, specifications and work areas to determine positioning and connections for equipment to be installed attaching wires and cables to appliances.
• Cleaned machine internal parts and replaced defective components, parts, wiring. Reassembling, testing the operation and adjusting them for proper functions.
• Installed Satellite TV antenna, Cabling for networking, PABX, security systems, and Intercom.

• • Installed, maintained and supported CTI (Computer Telephony Integration) applications.
• Interpreted circuit diagrams.
• Participated in team, cross-divisional and technical forums.
• Provided support for end users.
• Ordered equipment and services for voice, data and cabling.
• Coordinated trunk testing with phone vendors to troubleshoot possible problems.
• Responded to PBX, voicemail and network-generated malfunction alarms.
• Identified areas of operation that need upgraded software, voicemail, and telephone equipment.
• Continuously applied quality-improvement methodologies to improve work processes.