·       Team Management – turning a remote team into an effective on-site team with increased coordination
·       Client Management – getting on-board with clients from different regions
·       Taking charge of sprints, ensuring timely delivery and development output
·       Taking charge of a team of 26 including Devs, QAs & DevOps
·       Ensuring conflict resolution between teams and inside teams
·       Removing dependencies by arranging domain knowledge sessions by different team members and bringing the entire team on the same page – enabling resources to substitute for each other
·       Creating a career path / skills addition for the team members ensuring that the team keeps on learning, giving them new challenges to learn and improve
·       Handling clients:
o   Kaidee, Thailand
o   Bayut & Dubizzle Real Estate, UAE & KSA
o   Dubizzle Motors, UAE
o   Zameen & OLX Real Estate, Pakistan
o   OLX Classified, Pakistan
o   Zameen.com’s complete portfolio, Pakistan
o   OLX Mall Backend, Pakistan & Lebanon
·       Client responsibilities include:
o   Taking requirements
o   Timely delivery
o   Communication and coordination
o   Conflict resolution
o   Prioritization
o   Future planning
·       Process Improvements – identifying core processes and looking for ways to improve
o   Reduced client calls by 50%
o   Invested one complete day in understanding stories which led to increase in productivity and less to-and-fro for understanding stories
Restructuring team to ensure balance and increase in learning opportunities for the team 

Planning timelines for the development MVP for in-time delivery to client
Managing Project using Agile
Resolving conflicts whether related to team members or user stories / development
Communication with clients and tracking and providing all requirements.
Addition of value to product

o Managing Project using Agile method
o Managing team
o Scrum Master
o Product Owner
o Resolving conflicts
o Creating User Stories
o Planning timelines
o Making amendments as required
o Creating Milestones
o Communication with Remote Teams
o Reporting to CEO for progress – Sprint wise

Tools:
o Gitlab
o Redmine
o Slack

• Core responsibilities included:
o Formulate, organize and monitor inter-connected projects.
o Coordinate cross-project activities.
o Lead and evaluate project managers and other staff.
o Develop and control deadlines, budgets and activities.
o Apply change, risk and resource management.
o Identify and drive engagement with key partners & portfolio companies that have training needs, to ensure that they are successful using our platform and ensure they have the required technical and business resources when on boarded.
o Communicate and collaborate with cross-functional team (Sales, Product, Marketing, Legal and etc.) to give updates on progress and roadblocks.
o Manage partner relationships to monitor partnership health and identify additional opportunities.
o Build and maintain relationships with players throughout the startup ecosystem, from university programs and co-working spaces to accelerators and top venture capitals.
o Plan, coordinate and execute program activities including events, curriculum sessions and meetings with mentors and collaborators.
o Assess program performance.
Prepare reports for senior teams

• Associate Consultant (June 22, 2015 - currently employed)

• Core responsibilities include:

o Responsible for Technical Go-Live, Business Go-Live and Post Go-Live Support in Central African Region (onsite & offsite)
o Conducting Train the Trainer Sessions (onsite offsite)
o Heading Country Rollouts for Unilever in Central African Region

o Handling Client Communications

o Representing Centegy in PMO weekly calls for Unilever’s Central African Region

o Providing High Level support for Fulcrum (integration tool between Unilever’s SAP and Centegy’s Retail Solution – SND Pro)

o PIC High Level Issues

o Responsible for Reconciliation of Data between SAP and SND Pro

o Leading special activities

I was working here as a Management Trainee, IT.