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خلاصہ
Internal Control Officer Risk & Compliance dept
AdvansPakistan Microfinance Bank 2023 (Currently working)
Manager Operations Saima Travel and Tours Pvt ltd 2020 to2023
Assistant Manager Operations HBL 2019 to 2020
Customer Support Executive at IBEX 2015
Customer Support Officer at Iflogics (BPO) 2013 to 2014
پراجیکٹس
تجربہ
Internal Control Officer Risk & Compliance dept
Internal audit , Risk and compliance management.
Assistant Manager Operations
1. sbp standard reporting, aml, cft, str, ctr, Mantas alerts response, Compliance Management
2. Monitoring and Reporting ATMs, Biomatric, Anti skimming devices Pan Pakistan 2133 ATMs of 1900+ branches direct reporting to HBL group heads and SBP.
3. Cash Vault Management, vouchers, transaction general, loans and other credit files inspection and compliance assurance according to SBP standards.
4. Service Quality Management
5. CRM Management, Conflict handling, Team Leader, Mentor.
6. NAB inquiries response
7. Coaching and training new hired staff.
