• Prepare, finalize & maintain purchase orders. • Follow-ups with Performa invoice, bank contract, L/C and changes in the orders. • Scrutiny of shipping documents. • To be responsible for all purchasing activities (Import & Local) relating to Packaging Materials. • Engage directly in the company supply chain process to ensure that all material movements are completed, recorded accurately, and follow scheduled plan. • Identify potential supplier / vendors based on the requirements related to packaging materials. • Follow up with vendors for on time deliveries. Keep record of purchase.

• Follow up with Bank for processing of L/C, Bank contract & amendments
• Co-ordinate with clearing agents to ensure timely clearance of consignments & pay order processing
• Co-ordinate & follow up with bank for release of “Original Shipping Documents”, “Freight Certificate”, “Endorsement”
• Maintain & prepare multiple reports

• Respond to the queries of distributors regarding claims & resolve at earliest
• Reconciliation & processing of automated claims & its tracking
• Maintain & preparation of reports related to claims

• Respond & resolve queries of customers as per SOP on helpline (321)
• Log & forward complaints where required.