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خلاصہ
I am a resourceful & self motivated all-rounder team player, who sets & maintains his own high standards of professional competence. Loyal, hardworking & conscientious, works confidently under pressure & makes positive decisions. An experienced problem solver who prioritizes his own workload to the best use of time & resources without compromising quality or convincing results.
تجربہ
Counter Service Manager
• Direct supervision of teller services department including cash payment & receipts, cash sorting, inward & outward clearing & inward & outward remittance (Pay order & Demand draft, issuance & encashment) both local and foreign currency.
• Handling and processing and balancing of utility bills payment in accordance with SOP.
• Responsible for cash limit maintenance.
• Handling of FCY conversions and Account to Account Transfers.
• Responsible for cash in hand and cash in vault balancing.
• Checking of daily vouchers ITJs and departmental books.
• Manage and process work to ensure time quality standards are met in accordance with SOP/Operations Manual/Local regulations.
• Ensure that instructions contained in Exchange Control Manual are adhered to all times.
• Ensure strict compliance to SBP Prudential Regulations & Regulatory guidelines.
• Ensure thal all SBP, HO and other Regulatory reports are sent to the respective department on or before due dates.
• Handle customer/correspondent banks queries and ensure complaints are addressed promptly and within service.
• ATM Management (Replenishment, Balancing and Reporting of Cash)
Universal Teller
• Handling of Teller Services Counter which includes processing Cash, Clearing, Collection & Remittances (Pay Order, Draft) both Local & Foreign Currency, utility bills, inward/ outward collections.
• Payments to Western Union customers after approval are in place.
• Payment of Home Remittance Transactions.
• Processing of W H Tax, Account to Account Transfer, and FCY Conversion.
• Processing of Stop Payment.
• Preparation of Cheque Books.
• Handling / replenishment of ATM and ATM claims.
• Daily Vouchers and ITJ checking.
• Ensure that all service are provided within the established Turnaround Time.
• Exercising effective dual control over cash along with daily monitoring of cash holding levels to attain optimum holding levels.
• To process work to ensure time and quality standards are met in accordance with SOP/ Ops Manual/ Local regulations.
Internee
• Learn different modes of Islamic Banking.
• Learn about different products offer by bank and their underline contracts.
• Learning of Casher and officer operations Services Counter transaction which includes processing Cash, Clearing, Collection & Remittances (Pay Order, Draft) both Local & Foreign Currency, utility bills, inward/ outward collections.
