خلاصہ

Innovative, strategic, goal-driven M.Com qualified by more than 8 years of progressive success in all phases of operations, data management and sales force.
Deep understanding of lay out and merchandising in operations.
Communication and relationship building skills across all levels of staff, customers, vendors, and business units.
Established solid-working relationships with professional staff at all levels in a team by meeting company standards of quality and accuracy. Exceptional Project Management,Relationship Management multi-tasking capabilities.
Enthusiastic, self - motivated, able to work independently and as a team member and to meet deadlines. Adapt well to new concepts and responsibilities
Prepared and executed both corporate and strategic business plans
Conducted training and development regarding SOP implementation and Operation Excellence.
Competitive drive for excellence endeavor.

تجربہ

کمپنی کا لوگو
Department Executive
LCA import and export
جولائی ۲۰۲۱ - موجودہ | Faisalabad, Pakistan

This job is based on import and export business in which we deal with orders taking,customers complaint handling,late order deliveries,accounts and order confirmation to customers through mails ....

کمپنی کا لوگو
Supervisor In Data Analysis department
Metro Cash & Carry Store Faisalabad Pakistan
فروری ۲۰۱۳ - جون ۲۰۱۷ | Faisalabad, Pakistan

Assigned to develop reporting for Store Manager, Floor Manager and Field Operation mangers. Head Office Reporting related to store achievement of sales. Check on daily basis segment wise sales, customer wise flow, Customer Activations, Registrations, CM Expenses, Fuel Related issues management and department wise KPI’s review. Analysis of shrinkage and theft and also support all departments in data management and presentations for their MOMs and at Directors visit.
Handling issue with accounts regarding credit customers ledger reconciliation and send payment collection letter on behalf of customer manager

Checking and handling advance payment, online payment on daily basis. 
Prepare on daily basis reports send to Head office and internally to Store Managers for reconciliation. ( Cashier Report, Bank File , Return File, Credit Card transaction and Cards Settlements File )   
All ledgers (Advance and Credit customers) reconciliation with HO fortnightly
Patty Cash reconciliation on daily basis.
Processing of petty cash expense.

Evaluating the data that comes in from each department and making reports that compile the data into simple and understandable formats for the management.
Coordinate with all the Designing efficient data using techniques specifically assigned for the store and preparing reports in the stipulated time. 
Analysis on portfolio customers Revitalization, Stabilization and Development by customer master data sheet.
Manage all the documents needed by Head Office and Field Operations and Managing issues / Problems regarding Field Force and Customer Managers. 

Make analysis for Metro Promotions and competitor promotions for management. 
Check cashier daily closing documents.
Managing Office Administration Tasks, Daily Sales Reporting and Managing Telemarketing Staff and Sales Support Staff. 
Preparing quotations, customer handling.

تعلیم

University of Sargodha
ماسٹرز, ماسٹرز ان آرٹس, ‎
English Literature
2021
Allama Iqbal Open University (AIOU)
بیچلرز, , B.Ed.‎
درجہ A
2014
National College of Business Administration & Economics (NCBA&E)
ماسٹرز, , M.Com‎
CGPA 3.9/4
2014
University of the Punjab
بیچلرز, بیچلرز ان کامرس, ( B.Com )‎
Accounting & Finance
درجہ A
2010
Islamia Clg Faisalabad
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, ICS‎
Computer Science, Mathematics, Official Statistics
درجہ B
2008

پیشہ ورانہ مہارتیں

ماہر email
ماہر internet
ماہر Ability To Work Well Under Pressure
ماہر Accounnts Management
ماہر Accounts Issues Handling
ماہر Admission Handling
ابتدائی Amazon FBA Knowledge
ماہر Analytical Skills
ابتدائی Blogs Writing
ماہر Branch Support
ماہر Client Correspondence
ماہر Client Dealing
ماہر Client Relationship
ماہر Closing
ماہر Complaint Management
ماہر Computer Knowledge
ماہر Computer Proficient
ابتدائی Content Writing
ماہر Cooordination Skills
ماہر Customer Interaction
ماہر Customer Relationship Management
ماہر Customer Service
ماہر Customer Service Skills
ماہر Customer Support
ابتدائی eCommerce Optimization
ماہر Effective Communication Skills
ماہر Excellent Interpersonal Skills
ماہر Facebook Knowledge
ماہر Financial Models
ماہر Financial Savvy
ماہر Fluent in English
ماہر Front Office Support
ماہر Handling Assignments
ماہر Interpersonal Skills
ابتدائی Keyword Analysis
ماہر Knowledge of Development 
ماہر Legal Affairs Management
ماہر Listening to Customers
ماہر Manage Client Relationships
ماہر Marketing Stratergies
ماہر Merger Integration Plans
ماہر Microsoft Excel
ماہر Microsoft Office 1
ماہر Network Infrastructure Enhancement
ماہر Office Management
ماہر Office Support
ماہر Official Tasks Handling
ماہر Organization Skills
ماہر Performance Management
ماہر Performance Monitoring

زبانیں

متوسط پنجابی
ماہر اردو
ماہر انگریزی

Sobia آپکے جاننے والے

Mumtaz Ahmad
Health Department THQ Hospital