Supervise all the transactions, financial works perform my cashier & GBO
Assist, educate & support them
Support the Branch Manger in Business, Support the Brwnch Operation Manager in every operational works

o Perform Retail Banking Transactions including Money Exchange, Remittance and Personal Account Management
o Receive checks for deposit, verify amounts, and check accuracy of deposit slips.
o Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
o Handling operational matters, such as Inward/Outward Remittance (Meps Telegraphic transfer, Drafts)
o Selling and buying of pay order ,call deposits.
o Mark restraint on account.
o Handling local and foreign cheques clearing and collection.
o Enter customers\' transactions into computers in order to record transactions
o Compute financial fees, interest, and service charges.
o Communicate with customer, banks, relationship managers on update/follow up issues
o Experienced enough to work on Symbols software.
o Effectively manage the service environment of a branch
o Ensure the high standard implementation of divisional business strategies
o Actively identify potential customers in order to introduce integrated services packages and other general banking products
o Make referrals on financial planning reviews and investment and insurance products to responsible staff
o Support the Operation Manager and Branch Manager in developing, implementing and meeting the branch objectives


(As officiating Branch Operation Manager)
o Ensures the branch and vaults are opened and closed on a timely basis.
o Identify transaction mistakes when cashier fail to balance and balance it.
o Identify transaction mistakes when debits and credits do not balance.
o Daily balancing of ATM
o Keeps staff informed of relatable changes in operational policy and procedures.
o Ensures excellent customer service skills are practiced by all the teller staff members.
o Facilitates teller buys and sells to the vault.
o Facilitates meetings to circulate operational information.
o Enforces dual control procedures a

JOB DESCRIPTION:

o Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
o Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
o Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
o Enter customers\' transactions into computers in order to record transactions
o Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
o Order a supply of cash to meet daily needs
o Count, verify, and post durable items or visa card, home or car deposits.
o Monitor bank vaults to ensure cash balances are correct.
o Count, verify, and post utility bills.
o Process transactions such as automated teller transactions,
o Daily checking and replenish ATM
o Explain advice on and promote bank products and services to customers.
o Compute financial fees, interest, and service charges.

o Maintain relationships and create profitable solutions in order to increase customer satisfaction as well as enlarge the firm’s customer base.
o Analyzed customers’ needs to counsel regarding new financial solutions and update them concerning possible investment opportunities.
o Studied customers’ financial situations in order to provide the best advice accordingly
o Conduct focused sales activities and provides advice and insight about the identified potential clients and opportunities.
o Maintain monthly pipeline of productive customers, conduct meeting with them along with my manager if necessary.
o Provide service to priority clients at their doors-end
o Represent the company within the wider community
o Allocating tasks to staff
o Ensuring the performance of the staff is of a high standard.
o Reporting to management
o Discussing and resolving problems
o Carrying out performance reviews of Sales Staff

o Advice companies and individuals concerning financial decisions based on knowledge of current market.
o Maintain relationships and create profitable solutions in order to increase customer satisfaction as well as enlarge the firm’s customer base.
o Resolution of queries and problems of the customers on phone and make personal visit.
o Studied customers’ financial situations in order to provide the best advice accordingly
o Conduct focused sales activities and provides advice and insight about the identified potential clients and opportunities.
o Communicated effectively with customers in order to offer creative financial solutions to balance the investment and revenues according to customer profile.
o Maintain monthly pipeline of productive customers, conduct meeting with them along with my manager if necessary .
o Co-ordination with Customer.

o Sales and Marketing of Olympia Paper.
o Ensure all Orders submitted for approval are complete in all respects.
o Resolution of queries and problems of the customers on phone and make personal Visit.
o Conduct focused sales activities and provides advice and insight about the identified potential clients and opportunities.
o Issue Daily Production Line-up. Prepare plans, removing possible up and downs in plan and then forward it to Production department.
o Enter Daily Dispatch and Production In Software.
o Co-ordination with Customer to Arrival of goods.
o Evaluate market condition to identify the new opportunities and possible threats.
o Represent the company within the wider community.
o In short allwork from order taking till delivery and delivery till receiving of payments are my Duty