Tele marketing
Data collection
Market Research and analysis
Meeting and persuade the clients
Attend and resolve customers’ queries
Plan strategies for direct sales team members to increase the sales
Pitching products and/or services
Maintaining fruitful relationships with existing customers


Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets
Researching the needs of other companies and learning who makes decisions about purchasing
Contacting potential clients via email or phone to establish rapport and set up meetings
Planning and overseeing new marketing initiatives
Attending conferences, meetings, and industry events


Preparing PowerPoint presentations and sales displays
Contacting clients to inform them about new developments in the company’s products
Developing quotes and proposals
Negotiating and renegotiating by phone, email, and in person
Developing sales goals for the team and ensuring they are met
Training personnel and helping team members develop their skills
Prioritization and problem-solving
Organization and planning
Research and analysis
Attention to detail
Customer service
Phone Etiquette
Discretion
Emotional Intelligence
Responsibility
Teamwork and delegation
Management and training
Flexibility and efficiency
Database management
Proficiency with photocopiers, scanners, and projectors
Accurate data entry
Inventory and supply management
Editing and Proofreading
Billing and record-keeping
Business Knowledge

 
 

• Tele marketing
• Data collection
• Market Research and analysis
• Direct sales
• Meeting and council the clients
• Attend and resolve customers’ queries
• Plan strategies for direct sales team members
• Plan and work to achieve the sales targets
• Identifying new sales leads
• Pitching products and/or services
• Maintaining fruitful relationships with existing customers
• Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets
• Researching the needs of other companies and learning who makes decisions about purchasing
• Contacting potential clients via email or phone to establish rapport and set up meetings
• Planning and overseeing new marketing initiatives
• Attending conferences, meetings, and industry events
• Preparing PowerPoint presentations and sales displays
• Contacting clients to inform them about new developments in the company’s products
• Developing quotes and proposals
• Negotiating and renegotiating by phone, email, and in person
• Developing sales goals for the team and ensuring they are met
• Training personnel and helping team members develop their skills

Responsibilities are:

• Tele marketing
• Data collection
• Market Research and analysis
• Direct sales
• Meeting and council the clients
• Attend and resolve customers’ queries
• Plan strategies for direct sales team members
• Plan and work to achieve the sales targets
• Identifying new sales leads
• Pitching products and/or services
• Maintaining fruitful relationships with existing customers
• Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets
• Researching the needs of other companies and learning who makes decisions about purchasing
• Contacting potential clients via email or phone to establish rapport and set up meetings
• Planning and overseeing new marketing initiatives
• Attending conferences, meetings, and industry events
• Preparing PowerPoint presentations and sales displays
• Contacting clients to inform them about new developments in the company’s products
• Developing quotes and proposals
• Negotiating and renegotiating by phone, email, and in person
• Developing sales goals for the team and ensuring they are met
• Training personnel and helping team members develop their skills

Responsibilities were:


• Dealing with many local and international clients
• Develops strategic business relationships and long term business plans with partners.
• Follow-up with New/existing customers to ensure continuous services from them
• Meeting with other managers to discuss possible improvements to customer service.
• Keeping accurate records of discussions or correspondence with customers.
• Communicating courteously with customers
• Learning about organisation\'s products or services and keeping up to date with changes
• Meeting with other managers to discuss possible improvements to customer service.
• Training staff to deliver a high standard of customer service.
• Being involved in clients recruitment
• Improving customer service procedures, policies and standards
• Developing feedback or complaints procedures for customers to use.
• Keeping accurate records of discussions or correspondence with customers.
• Communicating courteously with customers by telephone, email, letter and face to face;
• Investigating and solving customer’s problems, which may be complex or long-standing problems that have been passed on by customer service assistants.

Responsibilities were:

• Communicating courteously with customers by telephone, email, letter and face to face;
• Investigating and solving customer’s problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
• Issuing refunds or compensation to customers.
• Keeping accurate records of discussions or correspondence with customers.
• Developing feedback or complaints procedures for customers to use.
• Improving customer service procedures, policies and standards for department.
• Meeting with other managers to discuss possible improvements to customer service.
• Being involved in staff recruitment and appraisals.
• Training staff to deliver a high standard of customer service.
• Learning about organisation\'s products or services and keeping up to date with changes.
• Keeping ahead of developments in customer service by reading relevant journals and going to meetings.