Receiving and processing incoming documents.
Organizing documents according to Clients File.
Filing hardcopy documents and electronic file formats.
Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
Call clients and customers to inform them about the company’s new products, services and policies.

Develop and implement the curriculums.
Plan, organize, and conduct teacher training, conferences, or workshops.
Analyze students\' test data.
Recommend teaching techniques and the use of different or new technologies

Answering phones from customers professionally and responding to customer inquiries and complaints.
Researching required information using available resources.
Providing customers with the organization’s service and product information.
Recording details of comments, inquiries, complaints, and actions taken.
Obtaining and evaluating all relevant data to handle complaints and inquiries.

Plan study programs to meet students’ needs, interests and abilities.
Take corrective measures to enhance student learning abilities.
Monitor individual student progress.
Advice parents on students’ progress and development. 

Handle administrative matters relating to student discipline work.
Assist other teachers in managing students with serious behavior problems.
Develop resource materials and programmes relating to student discipline for teachers’ reference and use.
Collaborate with parents of students with behaviour problems in helping the students overcome their difficulties.