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System Support Engineer
grip international
مئی ۲۰۱۸ - موجودہ | Lahore, Pakistan


Currently working as System support engineer performing following duties

Administer all installation and maintenance of all system
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Research and identify solutions to software and hardware issues
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they\'ve solved a technical issue
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with clients

تعلیم

Mirpur University of Science & Technology (MUST)
بیچلرز, , bsc.cse‎
Computer Networking
CGPA 2.9/4
2021
Mirpur University of Science & Technology (MUST)
بیچلرز, BSc, ‎
Computer Networks and Communication, Computer System Engineering
CGPA 2.9/4
2021

پیشہ ورانہ مہارتیں

متوسط Access Networks
ابتدائی Accounts Administration
ماہر Active Directory
متوسط Admin Server
متوسط Application Networking
ماہر Audit Assignment Handling
ابتدائی basic knowledge of networking
ابتدائی C#
ماہر CCNA
ابتدائی CCTV Camera Configuration
ماہر CCTV Configuring
ماہر Cisco
ابتدائی Cisco Firewall
ابتدائی Cisco Firewall Security
ابتدائی Cisco Networking Devices Command
ماہر Cloud Security
ماہر CodeIgniter 
ماہر Communication Skill
ابتدائی Communication Skills
ماہر Computer Assistance
ماہر Computer Configuration
ماہر Computer Hardware Installation
ماہر Computer Hardware Knowledge
ابتدائی Computer Information Systems
ابتدائی Computer Knowledge
ابتدائی Computer Network Operations
ابتدائی Computer Networking
ابتدائی Computer Operations
متوسط Computer Proficient
ماہر Computer Systems Maintenance
ابتدائی Configuring Software
متوسط Cooordination Skills
ماہر Coordination Abilities
ابتدائی Coordination Skills
متوسط Corporate IT
متوسط Corporate IT
ماہر Creative Desing Skills
متوسط Critical Control Points Knowledge
ابتدائی CRM Analysis
ابتدائی Cross Cultural Communication Skills
متوسط Customer Service
متوسط Data Backup Solutions
ابتدائی Data Entry
ماہر Database Impact
ماہر Desktop Support
ماہر Desktop Support Management
ماہر DHCP
ابتدائی Documentation Skills
متوسط Email Handling
ماہر Employee Administration

زبانیں

متوسط پنجابی
متوسط اردو
متوسط انگریزی