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خلاصہ
WORKING EXPERIENCEnn nToyota Southern Motors, Karachi, PakistannDates Oct 2000 - April 2005 nJob Title Store Keeper nnWork Focus Opening Closing Inventory, Maintained Stock Maximum Minimum Level. nn nDewan Mushtaq Group, Karachi, PakistannDates Jun 2005 April 2007 nJob Title Store Controller nnWork Focus Opening Closing Inventory, Maintained Stock Maximum Minimum Level. nnnn nDewan Mushtaq Group, Karachi, Pakistan nDates April 2007 - August 13 2008 nJob Title Service Advisor ( Mitsubishi, Hyundai, Kia )nnWork Focus Opening Closing Repair Order, Warranty Corresponding (PIR) Product Information Reports Warranty Claims, Insurance Corresponding, Free Services Coupon Corresponding, Operating Vehicle Management System (Oracle Software) Update Daily Repair Order Status, Monthly Reporting, Daily Work in Progress Repair Order Status, Customer Dealing Etc. nnnn nAl-Futtaim Motors (Toyota) LLC, Abu Dhabi, U.A.E nDates 17 August 2008 May 31 2012 nJob Title Pro-Service Advisor ( Toyota, Lexus, Hino)nnWork Focus Opening Closing Repair Order, Warranty Corresponding, Product Information Reports Warranty Claims, Free Services Coupon Corresponding, Operating Vehicle Management System (SAP) Update Daily Repair Order Status, Monthly Reporting, Daily Work in Progress Repair Order Status, Customer Dealing Etc.
پراجیکٹس
تجربہ
Workshop Coordinator
Record keeping of workshop related equipment, coordination with maintenance team for breakdowns.
Record keeping of IMS & ISO related document & coordination with respective departments.
Keeping the records of staff training & coordination with respective departments Â
Ensure that the workshop equipment are in optimum condition & should be maintained in timely mannerÂÂ
Developing & Maintaining the record of First Aid Items and make sure to replenish the medicine up to date
Maintaining the record of all workshop safety equipment & items for ISO purpose.
Coordination with waste management team for waste disposal in timely manner & keep records.
Prepare & submission of weekly & monthly reports to the line manager.
Prepare & submit the incident reports to QHSE department
To ensure all safety risks and environmental aspects in their area of responsibility are identified.
Immediately report all workshop accidents, incidents, occupational illness & environmental incidents regardless of its severity to the line supervisor.
Address hazards, which may result in an injury, illness, or an emergency and initial a permanent solution to the unsafe condition in coordination with the responsible people.
FSR
Working With Daehan Dewan Motors as Assistant Manager South FSR in operation department
Service Advisor
Other duties include:
Responsible for attending and greeting customers.
Opening Job Card as per customer needs and requirements etc.
Vehicle Inspection and walk around for any scratches and accident Explains the Repair Cost and Time taken for a repair job, warranties, paperwork of car to the customer.
Follow up with workshop supervisor for vehicle status and parts availabilities, if any major parts required to change then needs prior approval from customer.
Coordinating with spare parts division for preparing Move Orders. Preparing repair invoice for the customer and informing the same. Final inspection of the vehicle as per job cards before delivery.
Calling customer to receive the vehicle and explaining the work was done and cost of repair and delivery time.
After a customer makes payment accompanying the customer to the parking area and hand over the vehicle.
