خلاصہ

Committed to work in a competitive environment, to make solid contribution both as an individual and as a useful team member of professionals in a quality conscious organization.

تجربہ

کمپنی کا لوگو
Customer service officer
U Microfinance Bank Ltd
مارچ ۲۰۱۹ - موجودہ | Jaffarabad, Pakistan

Interacting with customers at the branch reception / inquiring the purpose of visit route the customers to the relevant desk accordingly to provide efficient service
Floor management including proper queue administration, cleanliness & o ever all ambience of the branch to ensure an excellent environment of the branch
Resolving / replying to the queries of customers, maintain the customers complaint log book, continuous follow-up & redirecting to the customer to the concerned department for resolution of queries.
Adherence to service protocols, service management program & service indicators monitoring to archive organization's prime objective regarding ultimate customer satisfaction.
Posting of all vouchers related to different charges and cheque book queries.
Responsible for processing of loans including gold loans as per credit policies after completion of requisite details.
Ability to work under pressure
Timely resolution of customer's queries

کمپنی کا لوگو
Computer Operator
Famous Distributor
اپریل ۲۰۱۴ - فروری ۲۰۱۹ | Jacobabad, Pakistan

To update and maintain information on foxpro software.
Command on Excel, word, PowerPoint & also worked on foxpro software.
Generate reports.
Daily invoices.
Daily balancing.

کمپنی کا لوگو
loan officer
ASA Pakistan Ltd.
جنوری ۲۰۱۴ - مارچ ۲۰۱۴ | Shikarpur, Pakistan

Marketing & group formation of interested clients.
Directing & recovery process.
Conducting the comprehensive survey of the potential area.
Creating awareness about bank policies & it's facilities.

کمپنی کا لوگو
Material engineer
Naa Consulting Engineer Pvt Ltd
جون ۲۰۱۲ - دسمبر ۲۰۱۲ | Karachi, Pakistan

Ensure compliance of used materials with the projects specifications.
Participate in construction quality control.
Supervise, participate and direct sampling and testing of all materials according to the contract and the specifications.
Analyze the test results in a timely manner and recommend action to the Senior Resident Engineer /Senior Materials Engineer.
Maintain records of test results and all taken corrective actions.
Follow up and verify implementation of corrective actions.
- Ensure inspection and checking of all delivered materials to site for conformance to the project requirements and approval, as directed by the Senior Materials Engineer/Resident Engineer/Senior Resident Engineer.

تعلیم

University of Sindh
بیچلرز, بیچلرز ان سائنس, Bachelors in Science‎
CGPA 2.9/4
2011
BISE Larkana
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری میڈیکل), F.Sc Pre-medical‎
Physics, Chemistry, Biology
فی صد 69%
2007
BISE Larkana
میٹرک / او لیول, سائنس, Matric In Science‎
math, biology, physics
فی صد 70%
2005

پیشہ ورانہ مہارتیں

متوسط Forms Processing
متوسط MS Desktop Customer Service
ماہر MS FoxPro
متوسط Official Assignments
متوسط Reciptionist Duties

زبانیں

متوسط اردو
ماہر سندھی
متوسط انگریزی