خلاصہ

I am an experienced development professional with a diverse background in emergency response, protection, child protection, PSEA, GBV, nutrition, and disaster risk reduction (DRR). Holding a Master's degree in Sociology and an MBA, I've successfully managed projects for organizations like UNIOM, Concern Worldwide, UNICEF, Merlin International, Save the Children International, Malteser International, and LHDP.

Throughout my career, I've shown exceptional leadership and deep understanding of the local context in Sindh. I've coordinated and monitored emergency response projects, ensuring compliance with donor regulations and integrating cross-cutting themes like nutrition, DRR, gender, protection, and PSEA.

In roles like Senior Program Assistant Protection at UNIOM, I've provided technical leadership and effectively managed partnerships. As a Program Officer at Concern Worldwide, I've overseen DRR, nutrition, health, and COVID-19 projects, collaborated with stakeholders, and handled budgeting.

I have extensive experience in behavior change communication, community outreach, and child protection. I'm fluent in English, Urdu, and Sindhi and possess excellent computer skills. I've actively participated in cluster coordination meetings and served as a co-chair of protection-related groups.

I'm confident in my ability to contribute significantly to any development organization's success and eager to make a positive impact on vulnerable communities.

Thanks
Jamal Khatoon
03435280008

پراجیکٹس

Digital Birth Registration Project
UNIOM
Disaster Risk Reduction
Child Protection in Emergency CPiE
Women Infant/Children Improved Nutrition In Sindh
Women Infant Improved Nutrition In Sindh WINS
Building Disaster Resilience in Pakistan (BDRP)
Malteser International

تجربہ

کمپنی کا لوگو
Senior Programme Assistant Protection-Sindh (Provincial Lead)
UNIOM
نومبر ۲۰۲۲ - موجودہ | Karachi, Pakistan

Under the overall supervision of the Head of the Humanitarian, Resilience and Recovery Unit (HRRU) and the technical supervision of the Protection Officer, and under the direct supervision of the National Protection Officer, the incumbent will support with the coordination and monitoring the provision of protection services as part at provincial-level of IOM’s emergency response to the flood crisis in and Afghanistan crisis in Pakistan and 
Currently, my responsibilities include:
-  Implementing Protection, GBV, CPiE, and PSEA interventions through Implementing partners in Sindh.
§  Liaising with Provincial Protection, GBV, and Child Protection Sector and representing IOM\'s work in Protection in Sindh.
§  Oversee and coordinate the work of provincial-level protection staff and implementing partners (IPs) to maintain the timely provision of specialized protection services, in line with project documents, Sandard Operating Procedures (SOPs), and agreed workplans.
§  Conduct regular field visits in different districts to monitor service delivery and work performance of provincial-level protection staff and IPs, conducting regular meetings to discuss challenges and lessons learnt, ad hoc follow-ups, as well as identifying gaps and capacity-building needs.
§  Assist the National Protection Officers in coordinating, monitoring and improving timely and safe implementation of specialized protection services in line with IOM’s SOPs, workplans and project objectives, including through weekly and monthly project tracking and reporting tools.
§  Provide capacity-building sessions to provincial-level staff and IPs on general protection, protection mainstreaming principles, gender-based violence (GBV), child protection (CP), safe referral pathways, prevention of sexual exploitation and abuse (PSEA), data protection and other protection-related topics.
§  Monitor the coordination, drafting and timely submission of weekly, monthly and ad hoc reports on provincial-level protection projects and activities to the Protection Coordinator and National Protection Officers, capturing progress achieved, challenges faced, meetings, trainings and consultations conducted as well as action points.
§  Supervise provincial-level protection staff, including attendance monitoring and performance review, as needed, while contributing to continuously strengthen the capacities of staff and IPs by identifying gaps, planning and providing on-the-job coaching, mentoring, technical guidance and training sessions.
§  Support National Protection Officers in coordinating and liaising with relevant provincial authorities as well as other UN agencies and partners through relevant provincial-level Working Groups and maintain good relations with relevant services providers, while providing clear and timely information on IOM’s protection programme
§  Act as Protection Focal Point for conducting referrals at provincial-level and directly following up with at-risk individuals for the provision of urgent services, when required.
§  Verify that data on protection cases is systematically and accurately collected by field protection staff and/or IPs in a confidential manner and entered in relevant tools, databases and information management (IM) systems to facilitate monitoring and reporting.
§  Support the Humanitarian, Resilience and Recovery Division (HRRD) and the Protection Unit with other specialized tasks and activities at provincial-level, upon request, including but not limited to conducting field visits, key informant interviews (KIIs), focus group discussions (FGDs), awareness raising sessions and other activities, as needed.

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Program Officer
Concern worldwide pakistan
نومبر ۲۰۲۱ - اکتوبر ۲۰۲۲ | Hyderabad, Pakistan

Under the direct supervision of the Program Coordinator, as a Program Officer, I have supported the technical oversight of program management and implements activities of the Nutrition programs, Health programs and COVID-19 project. I am also responsible in the formulation, management and evaluation of program activities relating to the Project.
Projects, I have been managing implementation through the implementing partners, EU-PINS (outreach Component), CMAM Surge, COVID-19 Response, strengthening health systems and Sindh Drought Resilience Program
Roles & Responsibilities:
1) PROGRAMME MANAGEMENT:
 Responsible for managing, technical and financial, and partnership management.
 Regularly coordinate with Implementing partner organization to ensure quality projects progress in a timely manner
 Plan and organize program activities with the Implementing partner organization as outlined in the projects documents
 Design and develop monthly progress reports.
 Ensure smooth running of the Projects activities in respective districts by providing technical back stopping to Implementing partner organization
 Ensure support in project advocacy.
 Receive and review regular (quarterly and biannual) reports from the Implementing partner organization and provide feedback to them.
 Ensure timely release of funds to partners and effective utilization
 Ensure preparation and submission of quarterly/biannual progress reports.
 Participation in planning and management periodic forums and provide necessary support to the management.
 Develop monthly / quarterly work plans for the program as per set guidelines.
 Assist Program coordinator in resource mobilization and other program related initiatives.
 Support Program coordinator for implementation and grant Management of other projects
 Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
 Responsible for overall quality and management of related projects in designated Province.
 Undertake business travel as required
 Undertake any other activity that contributes to the smooth running of the program
2) TECHNICAL SUPPORT:
 Provide technical backstopping to the project partners.
 Assist Program coordinator in coordinating with other programmes for effective implementation of programs.
 Assist Program coordinator in budgeting, forecasting and financial reviews of project activities.
 Support knowledge management process
3) NETWORKING AT NATIONAL OR INTERNATIONAL LEVEL
 Support senior management in building linkages and liaison with concerned stakeholders including civil society, government departments and beneficiaries.
 Network and build linkages with other similar organizations and initiatives
 Promote the work of the organization at various forums and fronts.

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Community Based Disaster Risk Management CBDRM Officer-Sindh
Concern worldwide pakistan
مارچ ۲۰۲۰ - اکتوبر ۲۰۲۱ | Hyderabad, Pakistan

The post holder will assist in design, implementation and monitoring of the CBDRM component of Concern\'s programmes in Sindh, Pakistan. She will be responsible to support local NGO partner/s in the implementation of CBDRM interventions of resilience projects in Sindh e.g. BDRP, SDRP, etc.). She will assist in developing guidelines for CBDRM interventions with the support of CBDRM/ DRR Specialist and will ensure that all activities are planned and implemented in accordance with relevant national and international sectoral standards. She will also provide capacity building support to Concern/ local NGO partners staff in CBDRM programming.Programme Implementation and Technical Support and supervise CBDRM activities. This includes providing technical guidance, developing work plans, monitoring implementation and impact, ensuring that project deliverables are timely completed
b)Assist in developing guidelines / SoPs for CBDRM activities and ensure enforcement of the implementation process for increased programme quality
c)Assist Programme Coordinator, other project staff and partners to elaborate the project strategies for
-formation of disaster management committees at village and UC level,
-formation of Union Council Resilience Forums (UCRFs) at UC level.
-capacity building of community structures including committees and forums
-registration with local authorities
-mobilize and involve these structures to support the associated sectoral interventions
-Assist in DRR/DRM mainstreaming in WASH, shelters, DRR/livelihood infrastructure
d)To provide technical support to partners in ensuring that CBDRM related activities are according to the work plans and the modality document
e)Timely documentation of progress, challenges and learning for future implementation of similar projects and accountability
f)Support the partners in development of Information, Education & Communication (IEC) material related to CBDRM
g)Ensure CBDRM programme tools are appropriately adapted to the relevant field context by monitoring the use of tools and if necessary contributing to the revision of tools Ensure inclusion of gender age and disability, DRR, protection, environment, HIV & AIDS in the overall planning, implementation and management of programme
h)Establishment of a complaint response mechanism with the Partners and monitoring the progress of integrating cross cutting themes, CHS and code of conduct related activities.
i)Able to recognise possible signs of child and adult abuse, harm and neglect as this relates to her role.
j)Able to identify where further support is needed, when to take action, and when to refer to managers, supervisors or other relevant professionals, including referral to available social services.
2.Staff and Partners Capacity Building:
3.Programme Reporting and Monitoring
4.Support in Procurement:
5.Representation/ Coordination:
6.Emergency Response:
The CBDRM officer may be called upon as part of her roles and responsibilities to participate in and/ or provide support to emergency response situations when and where required in consultation with his/her line manager.

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Program Manager
UNICEF
مارچ ۲۰۱۹ - فروری ۲۰۲۰ | Karachi, Pakistan

As the Program Manager, my core responsibilities were to ensure effective planning, management, and implementation of Child Protection Activities in Sindh, including monitoring and funds management with the Local Government Department. I actively coordinated with stakeholders such as the Health Department, Education Department, Social Welfare Department, and Telenor to promote birth registration, with a particular focus on children under the age of 5. Additionally, I was responsible for managing human resources at the district level, aiming to achieve and maximize the targets assigned by the management, while ensuring timely and accurate data collection and entry. I also supported the implementation of social mobilization activities.
 
Other responsibilities are;
·       Capacity building of Civil society and Govt department on CRC focusing on Child Protection concerns.
·       Developed strategies to address user ID and technical issues at the district level, communicating necessary actions to concerned parties at the district and provincial levels, including the IT officer.
·       Monitored and supported the social welfare department/organizations responsible for community mobilization and communication activities for promoting birth registration.
·       Ensured effective and efficient utilization of UNICEF Funds transfer to the district administration, maintaining financial records, reports, and timely settlements of accounts with the Local Government Department (in accordance with UNICEF policies and procedures).
·       Coordinated with all project stakeholders, including Local Government & HTP Department, Social Welfare Department, Health Department, Education Department, District Administration, UNICEF, Telenor, and local NGOs, for the implementation of defined safeguarding project activities.
·       Arranged meetings with district administration and elected representatives to facilitate the smooth functioning of the project.

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Project Officer DRR and Health
Malteser International
اپریل ۲۰۱۷ - دسمبر ۲۰۱۸ | Thatta, Pakistan

The purpose of this position is to ensure the effective and efficient day to day implementation of project activities under overall supervision of Area Coordinator with technical support and advice given by the Health Programs Coordinator. The PO health will ensure the functioning of project from its commencement to the end including project inception activities, annual and quarterly planning and reporting, and implementation of project activities, project reviews and project closure.
DUTIES AND RESPONSIBILITIES
• Responsibilities and Tasks:
• Provide leadership, coordination and guidance on all health related matters pertaining to smooth implementation of the project, in accordance with Malteser procedures and obligations of donor and respective health authorities;
• Serve as the principal point of contact between the relevant project staff and the district health authorities/partners;
• Prepare and update project annual and quarterly work plans, and submit these to Area Coordinator for onwards agreement and approval;
• Ensure that all agreements with implementing agencies are prepared, well negotiated and mutually agreed upon;
• Ensure that project health related activities are being performed on as per work plan and in accordance with the project proposal,
• Liaise and coordinate with the district health office and other responsible organizations/line departments for smooth implementation of various activities of the project,
• Supervise health related staff working at office/health facility levels;
• Conduct regular field visits to monitor on-going activities at health facility level;
• In respect of health technical perspective, it is required to submit weekly/monthly/quarterly reports to Health Program Coordinator by Cc to Area Coordinator on regular basis;
• Organize periodic evaluation meetings with relevant stakeholders regarding the progress of activities, difficulties encountered and for possible solutions;
• Regularly update Area Coordi

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Behavioral Change Communication Coordinator
Save the Children
فروری ۲۰۱٦ - دسمبر ۲۰۱٦ | Thatta, Pakistan

Main Purpose of position
Support the development and implementation of a sustainable Health, Nutrition & healthy aging promotion programs in the targeted communities and Health facilities including district level support for Health & Nutrition surveys, assessments and support the training activities and responsible for Liaisons at community level and DoH staff.
Key Responsibilities:

Assist in developing the Behaviour Change Communication (BCC) framework in close collaboration with PC/SHC and the project team.
Implement projects activities related to BCC.
Adapt and assist in developing information, education, and communication (IEC) materials for health and nutrition related BCC activities.
Adapt and develop the training packages in close collaboration with the project management team and SHC.
Coordinate and conduct training for health and nutrition related activities in line with the agreed curriculum.
Conduct trainings of the communities in health, nutrition and hygiene promotion and the implementation of different techniques & activities in selected communities as per projects objectives.
Train field staff, LHVs/Nutrition Assistants/Community Resource Persons and LHWs on the use of IEC material and health or nutrition education methodologies.
Participate in community based surveys (qualitative and quantitative) and submit reports as tool for developing program strategy.
Develop links in community for conducting primary survey on food security for PLWs and IYCF for children.
Organize health and nutrition related activities through the network of health promoters or LHWs.
Establish or reactivate community-based structures such as community health committees or Breastfeeding Support Groups and link them up with the health facilities including regular meetings among the community health clubs (CHC) and health or nutrition staff.
Serve as first point of contact with the communities and implement greater accountability to the

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Behavioral Change Communication Coordinator
Merlin International
مارچ ۲۰۱۴ - فروری ۲۰۱٦ | Thatta, Pakistan

Main Purpose of position
Support the development and implementation of a sustainable Health, Nutrition & healthy aging promotion programs in the targeted communities and Health facilities including district level support for Health & Nutrition surveys, assessments and support the training activities and responsible for Liaisons at community level and DoH staff.
• Key Responsibilities:

• Assist in developing the Behaviour Change Communication (BCC) framework in close collaboration with PC/SHC and the project team.
• Implement projects activities related to BCC.
• Adapt and assist in developing information, education, and communication (IEC) materials for health and nutrition related BCC activities.
• Adapt and develop the training packages in close collaboration with the project management team and SHC.
• Coordinate and conduct training for health and nutrition related activities in line with the agreed curriculum.
• Conduct trainings of the communities in health, nutrition and hygiene promotion and the implementation of different techniques & activities in selected communities as per projects objectives.
• Train field staff, LHVs/Nutrition Assistants/Community Resource Persons and LHWs on the use of IEC material and health or nutrition education methodologies.
• Participate in community based surveys (qualitative and quantitative) and submit reports as tool for developing program strategy.
• Develop links in community for conducting primary survey on food security for PLWs and IYCF for children.
• Organize health and nutrition related activities through the network of health promoters or LHWs.
• Establish or reactivate community-based structures such as community health committees or Breastfeeding Support Groups and link them up with the health facilities including regular meetings among the community health clubs (CHC) and health or nutrition staff.
• Serve as first point of contact with the communities and implement greater accountability to the

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Project Officer DRR
جون ۲۰۱۳ - دسمبر ۲۰۱۳ | Badin, Pakistan

Major Responsibilities
Job Description
• Co-ordinate with Project Manager for effective implementation of the CBDRR activities and School Based DRR;
• Conduct activities of Schools based DRR so that schools and associated local government authorities have increased capacity to develop and implement school based DRR approaches and develop sustainable systems and models.
• Support Training Officer in trainings at district level and community level.
• Conduct training of school teachers, Children Clubs, Village Committees, School Based Emergency Response Team and Village Disaster Management Committees on CBDRR and SBDRR in absence of Training Officer.
• Conduct activities of community based DRR so that Communities have increased capacity to prevent, prepare for and mitigate disaster risk through locally appropriate DRR strategies. It will also contribute to strengthening synergies between community based and school based DRR.
• Assist Project Manager to enhance Institutional Linkages so that Implementation of community and school based approaches to DRR are improved.
• Assist Project Manager in developing operational plans on weekly and monthly basis, reviewing activities periodically, to ensure that project expenditures are used within limits and guidelines approved by the Field Programme Manager;
• Develop progress reports periodically to line manager, in order to ensure the provision of accurate and updated information;
• Work with the community for the roll-out of agreed project activities; Formation of Village committees and child clubs.
• Assist mobilization Team and communities in identifying CB-DRR activities e.g. Early Warning, Hazard Mapping, for community members, and also engage children and youth in suitable engagement/participation sessions through meetings and sessions;
• Facilitate the process of community mobilization and formation of Village Disaster Management Committee;
• Supervise and Conduct Capacity building programs at school and community level for VDMCs and also cover Hazard, Risk, Vulnerability and Capacity assessment (HRVCA);
• Facilitate and provide technical support to the Village Disaster Management Committees in conducting Hazard, Vulnerability and Capacity Assessment and also develop report;
• Work with Village Disaster Management Committees to come up with Community Based Disaster Management (CBDM) Plans;
• Facilitate the process of integration of Children Clubs plans into CBDM Plans;
• Facilitate VDMC in small level mitigation projects as identified in CBDM plans. Ensure that CB-DRR is implemented effectively in a good quality standards and ensuring consistency of the work in accordance to the programme goal and objectives; Facilitate and organize field visits of various stakeholders at field sides for effective implementation and support to ensure sustainability; to Develop, maintain and improve work coordination and linkages with local key partners (community, NGO, international bodies and DM Authorities), to ensure the successful implementation of the project activities;
• Compile case studies in coordination with Media and Comms Team and provide regular and follow up support to communities organizations on CB-DRR activities;

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Child Protection officer
فروری ۲۰۱۲ - جون ۲۰۱۲ | Badin, Pakistan

• Identification of child protection issues in programme, emergency and rehabilitation efforts.
• Provision of technical support, capacity building and training to partners and staff on Child Protection in Emergency CPiE, WASH/CLTS and Child Centred Disaster Risk Reduction.
• Responsible for the assessment, implementation and monitoring of child protection, WASH/CLTS and DRR programme for the flood recovery 2011.

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Child Protection Coordinator
Laar Humanitarian & Development Program (LHDP)
اگست ۲۰۱۱ - جنوری ۲۰۱۲ | Badin, Pakistan

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Publich Health Promotion officer
Laar Humanitarian & Development Program (LHDP)
اپریل ۲۰۱۱ - اگست ۲۰۱۱ | Shahdad Kot, Pakistan

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Child Proteciton Officer
Laar Humanitarian & Development Program (LHDP)
اکتوبر ۲۰۱۰ - اپریل ۲۰۱۱ | Thatta, Pakistan

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Program Co-Coordinator in flood relief program
Laar Humanitarian & Development Program (LHDP)
اگست ۲۰۱۰ - اکتوبر ۲۰۱۰ | Thatta, Pakistan

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Assistant Global Home Remittances
National Bank of Pakistan (on contract by vendor)
اکتوبر ۲۰۰۹ - جولائی ۲۰۱۰ | Hyderabad, Pakistan

کمپنی کا لوگو
Assistant of Regional Operations Cheif
National Bank of Pakistan (on contract by vendors)
اپریل ۲۰۰۹ - اکتوبر ۲۰۰۹ | Hyderabad, Pakistan

تعلیم

University of Sindh
ماسٹرز, ماسٹرز ان آرٹس, Sociology‎
Sociology
درجہ B+
2016
University of Sindh
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Human Resource, Management, Statistics
CGPA 3.0/4
2013
University of Sindh
بیچلرز, بیچلرز ان آرٹس, BA‎
Economics, Islamic Thought, History and Culture, Pakistan Studies
درجہ C+
2005
Govt Girls Degree college Qasimabad, hyderabad
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, Intermediate in Arts‎
Economics, Islamic Thought, History and Culture, Political Science
درجہ C+
2003
Govt Girls High School Moro
میٹرک / او لیول, , Matriculation in Science‎
Science
درجہ C+
2001

پیشہ ورانہ مہارتیں

ماہر Proficiency in social media
ماہر Sindhi Language
ماہر Academic Administration
ماہر Accounts Administration
ماہر Achieve Results
ماہر Adaptive Leadership
ماہر Adaptive Management
ماہر Advocacy skills
ماہر Aseptic Technique Knowledge
ماہر BEST KNOWLEDGE ABOUT SUPPLIES
ماہر Budget Management
ماہر Businees Development
ماہر Business Communication
ماہر Commited
ماہر Communication Skills
ماہر Communication and Coordination
ماہر Community Emergency Response
ماہر Community Health
ماہر Community Mobilization
ماہر Conflict Manager
ماہر Conservation Awareness
ماہر Consortium Management
ماہر Cooordination Skills
ماہر Coordinating Programs
ماہر Coordination Abilities
ماہر Coordination Skills
ماہر Crisis Management
ماہر Data Miniing
ماہر Demonstration Skills
ماہر Disaster Risk Reduction
ماہر EFFFICIENT IN COMPUTER SKILLS
ماہر EFFICIENT IN SUPPLIER SELECTION
ماہر ERP System Familiarity
متوسط Evaluation Skills
ماہر Field Coordination
ماہر Field Operation
ماہر Field Work
ماہر Fluent in English
ماہر Fundraising
ماہر Gender Analysis
متوسط Gender Equality
ماہر Gender Mainstreaming
ماہر Good and polite attitude
ماہر Government Liaising
ماہر Graduation or above
ماہر Handling Assignments
ماہر Health Assessment
ماہر HFA
ماہر Influencing Skills
ماہر Interpersonal Skills

زبانیں

ابتدائی پنجابی
ماہر انگریزی
ماہر اردو
ماہر سندھی