An experienced Business Analyst with 3 years of experience the Software Development Life Cycle (SDLC). Experienced in incrementally building Products, Identifying User Stories, Analyzing, Developing, Testing, and Supporting Business Process Modeling, and Conducting Gap Analysis in various industries
Project: A financial accounting system for Travel Agencies having capability to interface with Global Distribution System
Summary: This is an Agile project, where I serve as a Business Analyst. Global E-Comm is part of Travelport, a worldwide travel retail platform with $2.5 billion in annual revenues.
Responsibilities:
• Requirements analysis, elicitation and roadmap planning• Manage communication between the stakeholders• Prepare documentation based on the requirement of the project
Summary: Lime Software Logics (Pvt) Ltd. is a midsized organization, which provides IT services and specializes in customer support software.
Project: To ensure smooth, seamless implementation of the modules for Web Applications, using the Agile Methodology. Produced documentation for upcoming projects and worked on product backlogs by writing User Stories, creating Screen Mockups, wrote several Use Cases to identify different Business Process Flows
Responsibilities:
• Elicit, Gather & Analyze the requirements• Assist in the definition of project scope and ensure technical feasibility• Prepare BRD, FSD, and other documents as needed to enable successful implementation• Develop a detailed project plan to monitor and track progress• Schedule meetings with clients to clarify requirements & manage communications between teams• Manage customer satisfaction within the project transition period• Ensure that all projects are delivered on time & plan strategically to improve results• Responsible to prepare & draft a detailed bug report after testing the application• Conducting post-project evaluation and identifying successful & unsuccessful project elements
• Managing client accounts• Provide support over the emails to the clients• Attend meeting sessions with the internal teams• Assign tasks to and manage junior resources• Responsible to prepare & report a detailed bug report after testing the application
• Provide support over the emails to the clients• Prepare test cases & execute them• Responsible to prepare & report a detailed bug report after testing the application