Oversaw installation of software programs and hardware systems to meet requirements.
Developed flowcharts and diagrams to describe and lay out logical operational steps.
Investigated and addressed system issues to enhance usability and improve functionality.
Evaluated and adopted new technologies to address changing industry needs.
Resolved malfunctions with systems and programs through troubleshooting.
Wokring in Ufone Contact center islamabad
Key responsibilities are to manage ufone and ptcl call and handle complaint through ufone and ptcl software and portal.
customer care to help customer issue and gudie them and solve there issue.