خلاصہ

An energetic, ambitious person who has developed a mature & responsible approach to any task that I undertake, or situation that I am presented with. As a graduate with experience in IT Application Support, Project Management, Network and System Administration, and Customer Care. I am good at working with others to achieve goals & objectives on time and with excellence. A team-player with strong work ethic, seeking a career with prestigious company and position, where previous experience & skills can be put to efficient use.

پراجیکٹس

Website Development

تجربہ

کمپنی کا لوگو
Information Technology Associate (Business Application Management)
Nestle Pakistan Limited
جنوری ۲۰۲۰ - موجودہ | Lahore, Pakistan

Business Application Analyst

کمپنی کا لوگو
IT Support Officer
Urbansole
دسمبر ۲۰۱۸ - جنوری ۲۰۲۰ | Lahore, Pakistan

• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

• Configure, monitor, and maintain SQL Queries and Microsoft Dynamics AX.

• Answer user inquiries regarding computer software or hardware operation to resolve problems.

• Oversee the daily performance of computer systems.

• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

• Develop training materials and procedures, or train users in the proper use of hardware or software.

کمپنی کا لوگو
Associate Relationship Manager
Habib Bank Limited - HBL
دسمبر ۲۰۱۷ - اگست ۲۰۱۸ | Lahore, Pakistan

• Assist the Branch Manager in planning and implementing strategies to attract customers.
• Coordinate daily customer service operations.
• Track the progress of weekly, monthly, quarterly and annual objectives.
• Communicate with clients and evaluate their needs.
• Analyze consumer behavior and adjust product positioning.
• Handle complaints from customers.
• Create reports, analyze and interpret retail data.

کمپنی کا لوگو
IT & Admin Manager
Defence Academia
ستمبر ۲۰۱٦ - دسمبر ۲۰۱۷ | Lahore, Pakistan

Responsibilities:
• Maintain and administer computer and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Plan, coordinate, and implement security measures to protect data, software, and hardware.

تعلیم

National University of Computer and Emerging Sciences
ایم فل, MS - Software Project Management‎
Software Project & Quality Management
مکمل
2021
University of Management & Technology (UMT)
بیچلرز, بیچلرز ان سائنس, B.S Computer Science‎
Computer Science
CGPA 2.7/4
2017

پیشہ ورانہ مہارتیں

متوسط Agile Environment
ماہر Amazon Cloud Front
متوسط Application Performance Management
متوسط Application Support Management
متوسط Consumer Electronics Knowledge
متوسط Data Analysis
متوسط End to End Project Management
متوسط IT Project Program Management
متوسط Manual Test Execution
متوسط Monitoring Analysis
ماہر Multiple Tasking
ابتدائی Network Design
متوسط Operating System Administration
ماہر Pricing Negotiations
ابتدائی Project Lifecycle
ماہر Record Keeping
متوسط Software Life Cycle Testing
ابتدائی Software Quality Review
متوسط Test Case Writing
ابتدائی Wireshark 

زبانیں

ماہر اردو
ماہر انگریزی