خلاصہ

A proven captain of the ship who has the ability to successfully plan, organize and utilize all of the resources allocated for a program. I have skills and natural abilities to be a tactical problem solver and can lay the groundwork for a project’s success. I always apply my 10+ years of progressive experience in website designing, website development, project management, application development, search engine optimization, content writing, social media marketing & sales on all projects, Dynamivs365 CRM & SugarCRM.

I have natural ability to get people on track in a project and then have everyone pulling in the same direction. I keep everyone on the same page by constantly being in touch with them and giving praise and criticism in equal measure.I have managed projects of various size and scope. What really makes me stand out is my ability to recognize the strengths of work colleagues and nurture their abilities. I’m good at analyzing all the dependencies and identifying all of the risks involved in a project. I have processes of track record by using my expertise to lead complex, multi-disciplinary projects to successful completion. I’m open for a suitable position with a company that offers professional environment with excellent rates of pay plus a range of benefits and bonuses.

پراجیکٹس

Program Manager
Onewood digital
AVC Saudia
stylo corporate website
Nishat Linen
Jaidad
Hellomaid
Graphic Work Portfolio
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تجربہ

کمپنی کا لوگو
Customer Success Manager
Techimplement
مارچ ۲۰۲۱ - موجودہ | Lahore, Pakistan

Dymanics365 | CRMSugar CRM
We bring businesses closer to their customers and fuel their growth. As a Software Development Company, we enable you to build, customize, and integrate latest CRMs within your business. From CRM Development to integration, maintenance to support, innovation to customization, we can do everything for you!

کمپنی کا لوگو
Program Manager
Websouls
ستمبر ۲۰۱۹ - موجودہ | Lahore, Pakistan

Websouls: A world’s leading Hosting and Domain Company.

Responsible for planning, executing, and finalizing custom software development projects to achieve total client satisfaction. Lead Content Writing, Social Engine Optimization, Social Media Marketing & Sales departments.

Duties:
1. Defining project scope, goals and deliverables.
2. Executing software development projects.
3. Produce effective technical and project documentation.
4. Tracking and reporting on the status of projects to stakeholders.
5. Promoting positive team morale.
6. Ensuring harmonious working relationships with key partners.
7. Ensuring that all elements of a project are executed accurately and within budget.
8. Escalating issues when necessary.
9. Finding out what the client wants to achieve.
10. Accurately estimating and meeting deadlines.
Identifying risks and road blocks that may hinder a project.
11. Establishing milestones, anticipating issues, and monitoring adherence to project scope, schedules and requirements.
12. Responsible for the overall quality of delivered software.
13. Mentoring members of the project team.
14. Agreeing the timescales, costs and resources needed.
15. Trouble-shooting software and hardware issues.
16. Monitoring and measuring performance at a project level.
17. Drafting and submitting budget proposals.
Error estimation and tracking.

کمپنی کا لوگو
Project Manager
onewood Digital
نومبر ۲۰۱۷ - اگست ۲۰۱۹ | Lahore, Pakistan

OneWood: We are working to be a trusted, globally recognized, visionary e-Commerce and digital transformation agency and we do this by propelling our customers to success in e-Commerce & digital transformation.

Majorly worked on HP, Stylo, AVC saudi client, OW own website, Loyalty App and Tang.

Responsible for overseeing the overall program design and integration.

Duties:
1.Ensuring that only capable people with the right skills and abilities are involved on a project.
2. Presenting a single face and point of call to a client.
3. Coordinating activities across projects.
4. Keeping an eye on program expenditure.
5. Identifying staff training requirements.
6. Maintaining project information systems.
7. Making sure all parties fully understand the terms and obligations of any contracts.
8. When required to escalating matters to project director.
9. Attending regular meetings with stakeholders and answering any questions asked.
10. Cultivating good and positive team dynamics.

کمپنی کا لوگو
UX/UI Senior Designer
Jaidad.com.pk
مارچ ۲۰۱٦ - اکتوبر ۲۰۱۷ | Lahore, Pakistan

Jaidad.com.pk: A real estate property portal that get first mover advantage in real estate vidoes to bring inovation & educated people about real estate and their safe mode of investment.

Responsible for overseeing the overall project design and integration.

Duties: 
1. Work in close collaboration with Development and Product Management teams to develop initial strategy —addressing product, brand, marketing, content, and overall user experience.
2. Conduct user research including contextual interviews and usability testing, and present findings to customers/partners.
3. Create internal and external deliverable including conceptual diagrams, site maps, interaction flows, storyboards, schematics/wire-frames, and detailed functional specifications.
4. Work interactively; develop ideas from sketches to prototypes.
5. Collaborate with visual designers, design engineers, technical partners and project managers to generate superb design work.
6. Lead and manage both the overall process and team.
Thoroughly investigating projects that have failed and drawing conclusions from them.
7. Defining strategic business solutions based on a client’s broad goals.
8. Defining critical project milestones.
9. Clearly explaining to all concerned the benefits a project will bring once completed.
10. Negotiating any changes of a plan with stakeholders, colleagues and third parties.
11. Acting as a consultant to other company staff and giving them guidance on key issues.
12. Oversees project estimations and staffing needs.
Creating a positive and collaborative work environment for the team.
13. Being the daily project contact for clients.
14. Helping customers get the most out of the company’s innovative products and services.
15. Monitoring any project change and making sure it does not deviate from the original goals.

کمپنی کا لوگو
Assistant Manager
Nishat Mills Limited.
جون ۲۰۱۵ - فروری ۲۰۱٦ | Lahore, Pakistan

Nishat Linen is a Pakistani clothing brand which sells ready-to-wear, unstitched clothes. It is based in Lahore, Pakistan, and it is one of largest retailers in Pakistan.

Responsible for overseeing the team to manage online store and manage all other online activities. Organising online promotions, manage artwork for promotions, working with external and internal departments, overlooking stock balance and to manage social media as well. This includes supervising subordinates in their tasks, to look after any issue and solve the problem by coordinating with the concerned department. To make sure that online store is up and running efficiently.

Duties: 
1. Stock/Report Handling: Streamline the work flow between stock and online department to keep record of all stock physical report and data on monthly basis.
2. Conduct meetings to fix stock issues, guide them how online department works and what to require from stock.
3. To keep a record of all the shipments and ensure timely delivery of parcels issuing strict of handling fragile shipment, take all reports from TCS on monthly basis.
4. Customer Care Handling: Deal with daily customer to guide team for taking appropriate actions on unusual queries, resolve issue of customer queries, guide customer and team for long term customer relationship.
5. Website Development: Designed and developed multiple websites in collaboration with other departments of the company.
6.Maintenance of Corporate Website: Perform as admin to maintain Nishatlinen (NL) Corporate website.
Designed & Developed: Designing of event cards (Eid, Independence Day, Season’s greeting), presentation template design.
Monitored employee performance and developed improvement plans.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Submitted reports to senior management to aid in business decision-making and planning.
Trained team members in successful strategies to meet operational and sales targets.

کمپنی کا لوگو
Assistant Manager Corporate Communication
Abacus Consulting
اپریل ۲۰۱۱ - جون ۲۰۱۵ | Lahore, Pakistan

Since 1987, Abacus has pioneered the business transformation services industry in Pakistan. Over our 30-year journey, we have evolved through a focus on building deep partnerships with global leaders and sustained investment in widening our global reach. We have constantly been expanding our operations and currently have offices in 5 countries, serving over 600 enterprise clients across the globe, with a special focus on emerging markets. We are passionate about being partners to our clients as advisors, consultants, technology specialists, systems integrators and outsourcers. For the people at Abacus, fulfilment is seeing our clients transform into truly great organisations.
Responsible for supports corporate communications from all technical aspects including web development, graphic designing, content development, event management, media coverage and software development.
Duties:

Supports Corporate Communications from all technical aspects including web development, graphic designing, content development, event management, media coverage and software development etc
Design and Development: Company portal, logos, ads, brochures, flyers, standees, websites, visiting cards, pensioner cards for ―Minister of Labor and Finance Afghanistan‖, ―azafa portal earning and spending points‖, badges designs, complete conference design work, designing of event cards (Eid, Independence e day, Season’s Greeting), presentation template design, certificates designing, company wallpaper designing, folder designs, booth wall designing, and corporate award art work) 
Technical Development: Handled Annual Staff Evaluation (ASE), Performance Assessment Form (PA). Career Development (CDP) Form to keep track of all consultants and coach’s data for annual appraisals and give technical support to end users whenever needed. 
Website Development: Designed and developed multiple websites in collaboration with other departments of the company. 
 Maintenance of Corporate Website: Perform as admin to maintain AbacusCcnsulting Corporate website and employee company portal. 
Designed & Developed “Abacus News”:  Abacus News is a quarterly published Newsletter. Abacus News has all the latest news of upcoming projects, major achievements, and latest project of different abacus verticals.    
The Abacus Prompt - Cover page it\'s newsletter of financial & account department cover letter that publish on monthly basis.   
Event Management Abacus Silver Jubilee: Provide complete design, development and event execution of Abacus Silver Jubilee corporate function 

کمپنی کا لوگو
Trainee Software Development
SSA-Soft
ستمبر ۲۰۱۰ - دسمبر ۲۰۱۰ | Lahore, Pakistan

SSA Soft is an integrated IT solution provider. The company is managed by a team of leading IT professionals with decades of experience at international operating levels.
Responsibilities


Work with software developers and business team to completing software enhancements for new web-based system based on current system capabilities and new requirements.


Assist with development of design documentation to include database design, business assumptions, and processing rules.


Training Includes exposure to Agile methodology, multiple developing languages, integration tools, web tools, and database tools.


Debugged code and located root causes of problems by reviewing configuration files and logs.


Authored and maintained well-organized, efficient and successful manual test cases for entire team.


Evaluated function, performance and design compliance of every product against design standards and customer needs.


Planned and devised cohesive test plans for projects using PHP and .Net technologies.


Fixed issues effectively using tools and skills, increasing productivity and boosting workflows.

کمپنی کا لوگو
web designer & developer
Mega Plus Pakistan
مارچ ۲۰۰٦ - دسمبر ۲۰۰۷ | Lahore, Pakistan

تعلیم

Government College University
ماسٹرز, , Msc Telecom‎
Telecommunication
CGPA 3.1/4
2009
Lahore College for Women University
بیچلرز, , BSCS‎
Computer Science
CGPA 3.2/4
2006

پیشہ ورانہ مہارتیں

متوسط Technical Understanding
ماہر Accounts / Manager
ماہر Adobe Creative Suite
ماہر Adobe Dreamweaver
متوسط Adobe Illustrator
ماہر Agile Application Development
ماہر Agile Project Management
ماہر Analytical
ماہر Analytical Skills
متوسط Analyzing Information
ماہر Assertiveness
ماہر Client Resolution
ماہر Conservation Awareness
متوسط Cooordination Skills
ماہر Cooperation
ماہر CorelDRAW
متوسط CSS3
ماہر Customer Service Siklls
متوسط Deadline Driven
ماہر Dependability
متوسط Design Patterns
ماہر Drupal
متوسط Embedded Programming
ماہر Energetic Skills
ابتدائی Fine Art Teaching
ماہر Front Office Support
ماہر HFO Operations Handling
متوسط IIS
متوسط Informing Others
ابتدائی JAVA
ماہر Javascript
ماہر Jira
متوسط Joomla
متوسط Jquery
ماہر Leadership Collections Handling
ماہر Legal Documents Management
ماہر Logo
ماہر Lotus Notes
ماہر LTN
ابتدائی Maya 3D
ماہر MS Office
متوسط Operational Tasks Handling
ماہر Planning
ماہر Planning Skills
ماہر Pleasant
ماہر Proactive
ماہر Proactiveness
ماہر Project Administration
ماہر Project Coordination
متوسط Project Manager

زبانیں

ماہر اردو
ماہر انگریزی

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