Experience in E-commerce Marketplace (Amazon and eBay).
Mainly responsible for establishing and maintaining company strategies on resources, product promotions and customer development.
Regularly Upload products by optimising keywords and conduct market research.
Deliver high-quality customer service via email support and phone calls ensuring the top level service to continue company growth.

Created and offered packages for vendors and merchandising to ensure sales were maximized and orders were delivered accurately.
Excellent communication skills, both verbal and written, and the ability to interact with co-workers and remote teams.
Utilize problem solving skills to resolve customer issues and enhancing service levels.
Monitored competitors and collected customer reviews regularly in order to identify potential areas of improvement and business growth.

Instructed staff on appropriately handling complicated sales.
Developed positive customer relationships through friendly greetings with excellent communication and presentation.
Set up and maintained social groups for product offerings and seasons Sales.
Always collected customers information and updated them by the time.
Doubled the Sales profit in 5 years.

Maintained up-to-date knowledge of shoes, apparels, accessories and other sports goods.
Reordered inventory and organized merchandise racks by sizes and colors.
Greeted customers and ascertained customer’s needs.
Promoted from sales person to Backup Manager within few months.