Ø  Support in the Target setting exercise (Annual and Interim) of all the respective department of CPML.
Ø  Develop dashboard for KPIs and metrics that can track end-to-end performance of all Projects.
Ø  Maintain Company books of accounts as per policy.
Ø  Preparing Projects revenue record as per agreement.
Ø  Implementation of Finance policies in line with action plans.
Ø  Preparing Developers invoices with related to Company marketing fees.
Ø  Preparing sales team commission against sales revenue and submitted to HO.
Ø  Coordination with head office and regional management related to developer payment issues.
Ø  Verification of the evidences received from the departments against their targets and then calculation of the respective departmental score/Revenue.
Ø  Provide visibility to Sales team regarding developer’s payment and Revenue.
Ø  Follow-up with sales team regarding bank payment receipts and online transactions.

 Issuance of stock to Franchises / Alternate Channels / CSC (Customer Services Centre) according to their requests in coordination with sales team.
 Checking of deposit slips and realization of funds from bank and Finance.
 Follow up with the finance department for wrong ID credit and Funds, differences sorted out at an early stage in order to keep the record straight.
 Replacement of faulty handset for franchise and CSC, in close coordination with main store and HQ.
 Management of the operation for distribution of inventory i.e. Scratch Cards, Sims, handsets, Mini load / Telesales etc.
 Implementation and development of distribution models at regional level in close coordination with Main store & HQ for efficiency enhancement.
 Monthly stocks forecasting and maintain buffer stocks level in coordination with Regional teams.
 Preparation of daily reports which is critical to job, and sharing the information with the entire department especially Main store, Regional Sales Team.
 Keeping the daily self-evaluation system on and constantly suggesting methods for improvements.
 Conduct monthly audits of store stocks with internal audit / Finance and report all variations along with documented proofs.

 Monitoring channel partner activities in relation to frameworks and ensuring compliance.
 Implementation of standardize sales operational & policies in line with action plans.
 CS regional complaints and query resolution and manage regional CSI / SLAs.
 Independent Market Intelligence of all the sales channels to monitor sales performance.
 S&D Sales Activity and Growth Tracking and performance dashboard management against all set Sales KPIs.
 Coordinate with the Channel and IT for all remapping requests & update in c
 Supervision of Reconciliation of BVS Devices with HQ, channel & Vendors.
 Maintain BVS record and entertain all BVS mapping requests on priority.
 Handling Franchise Help Desk related tasks & Complaints Resolution.
 Franchise support related to CRM Issues/Channel Rights/Customer Ownership/MNP Issues resolution.
 Franchise Commission Payouts Communication.

INTERNSHIP