خلاصہ


To be a part of well reputed organization which provides steady career growth along with job satisfaction & where i contribute best of my knowledge & skills for the betterment & growth of organization.


تجربہ

کمپنی کا لوگو
Assistant Manager Customer Services
National Furnishers
دسمبر ۲۰۱۸ - موجودہ | Gujrat, Pakistan


Resolve products/service problems by clarifying customer complaints.
Manage large amount of incoming calls,
Identify and asses customer\'s needs to achieve satisfaction,
Build sustainable relationships
Handle complaints, provide appropriate solutions
Follow-up
After Sales Services
Looking after the team & team work for ensuring the quality services
Coordination / Meetings/ Correspondence with all concerned Departments
Follow communication procedures guidelines and policies.
Compile reports on overall customer satisfaction.

کمپنی کا لوگو
Admin Officer
City Public School, Lalamusa.
اگست ۲۰۱۵ - دسمبر ۲۰۱۸ | Lalamusa, Pakistan


Prepare regular reports on expenses and office budgetsOrganizing a filing system for important and confidential documentsPrepare daily reports and correspondenceAbsent reporting to parentsArrange tripsArrange PTM\'sResult compilation etc.

کمپنی کا لوگو
Financial Consultant
Dubai Islamic Bank Pvt. Ltd. Lalamusa
مارچ ۲۰۱۵ - جولائی ۲۰۱۵ | Lalamusa, Pakistan


Selling banking products/services.CorrespondenceMVR\'sEnsure quality services up to Organization Standards.Contributes to team effort by accomplishing related results as needed.Client Satisfaction

تعلیم

Virtual University of Pakistan
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, Masters in Business Administration‎
Management
2014
Virtual University of Pakistan
ماسٹرز, , MS/MBA‎
Management
CGPA 2.5/4
2014
Virtual University of Pakistan, Lahore.
بیچلرز, بیچلرز ان سائنس, Bachelor of Business Administration‎
Marketing
2011

پیشہ ورانہ مہارتیں

متوسط Adaptive Leadership
متوسط Analytical Skills
متوسط CRM Command
ماہر Customer consultancy
ماہر Emotional Intelligence
متوسط Extensive Product Knowledge
متوسط Fluent in English
متوسط IT Support Responsibilities
متوسط MS office (Excel, Word, Power Point)
متوسط Pro-active & Resourceful
متوسط Record Keeping
متوسط Report Writing Skills
ماہر Spreadsheet Navigation
ماہر Wiilingness to Learn
متوسط Written Oral and Communication
متوسط الاحتفاظ بالمبيعات

زبانیں

متوسط انگریزی
ماہر اردو
متوسط پنجابی
متوسط سندھی

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