I desire to get further growth in my career. I can use my knowledge/skills enthusiastically, practically and effectively for the betterment and development of Organization.
Responsible of all Professional services provided to existing and non-existing customers.
Conduction of Product Application Trials, Staff Trainings and Expert consultancy provider to existing and new customers depending upon there requirement.
Key Accounts management (IMTs)
Sales team and corporate client\'s training for implementation of our products and recommendations where required.
Development of new business Strategies and account plans to achieve sustainable growth along with high customer satisfaction.
To Manage , develop and grow customers in defined territory through face to face selling and strong negotiating skills Leading the all marketing/sales related projects
To build up strong relationships with key decision makers in own customer portfolio together with target prospects.
Robust analysis and problem solving ability. Complain handling, incident report generation along with preventive actions.
Establish, develop and manage win-win customer relationships by building and maintaining relations with the customers at suitable levels with measured outcomes.
Understand account management in terms of customer affiliation management and customer service management.
Build and maintain positive customer relationships and work as team
Development of marketing and sales supportive Aids
Keeping the sales and inventory record updated along with targets management
• Responsible for in-process & Finish Products Testing (Water Based/Solvent Based)
• To prepare /maintain documentation like specs of each paint division TU(Trade Use) / IU(Industrial use) / HD(Heavy Duty) / AR(Auto refinish)
• To perform all types of testing required for IU (Industrial use) / HD (Heavy Duty) like adhesion test/ impact test/ conductivity test / scrub resistance etc.
• To keep record of all retain samples so that retain samples for all products should be owned and traceable whenever required.
• Decision making of shades and product approval against customer requirement in consultation with technical manager where required
• Highlighting details of batches whose results are not in their mentioned specification and make them modify through technical.
• To fulfill all requirements required against IMS System.
• Responsible of FLC conduct and pre testing’s of finalized product.
• Implementation of SMP under Quality system.
• Generate system for result data of all batches against specification which are traceable.
• To get performed application of all batches for testing whether spray, brush and roller.
• Responsible of improvements in Quality standards.
• To maintain Record of samples according to their shelf life.
• To get instruments of lab calibrated and maintain calibration and meatiness record.
• To maintain master list of equipment’s and their calibration status as per ISO demand.
• Purpose how to control losses of batches adjusting solvent and keeping gravity in lower range.
Also Worked as Document Controller (DCR) in Nippon Paints (Pakistan) (Private) Limited
Duties and Responsibilities:
• Makes sure that controlled copies of latest approved documents are given to the concerned personnel as applicable.
• Maintain updated records of all approved documents and their distribution.
• Maintain the Documents in the Document Control office under safe custody without any damage or deterioration with easy traceability.
• To make business strategies of the business.
• To manage all the process from designing to digital cylinder making, with complete coordination with client.
• To attend all Sales problems by either taking action within the authority or referring to business Manager with recommendation.
• To deliver the order for processing after complete documentation and follow ups.
• To coordinate with all departments for proceeding of orders of customers upto dispatch.
• To access and analyze quality complains and suggest remedial action.
• To handle complaint raised by customer and mark to the concerned department for solution.
• To remain coordinate between the customer and production dept. for all necessary information/approval.
• To fulfill the responsibility if payment recovery.
• To make reconciliation of customer accounts on monthly basis.