Dynamic, articulate, and hardworking Networking Professional with applied professional experience as a systems & network operation associate within highly dynamic and complex technology centered environments. Proven and well-established track record in designing, implementing, testing, and maintaining of various networks and technologies. Ability to create customer-specific systems and tests alongside ability to train and mentor others in program use and technical skills. Aspiring to apply technical and management skills to a leadership position to bring efficiency and innovation to a top-tier engineering firm in an expressive manner to keep company standards up to the mark.
Proven strong communication and multitasking abilities as flexible and analytical with a keen eye for details; skilled at synthesizing and editing information to achieve overall objectives.
Worked on Projects related to Firewall deployments, WAN Failover, LAN Design and Implement etc.
Worked on Antivirus Solutions deployments.
Fortinet Firewall, Sophos firewall, pfSense Firewall, Mikrotik Firewall, Firewall Virtual appliance, Cisco Routers, Unifi Access Controller and Access Points, TrendMicro Antivirus, Kaspersky Antivirus etc.
Compile Project Scope, proposals, artefacts, project completion, SLA documents.
Proficiently serve as a Team Lead in Broad Band Service Desk Support Centre (NOC), spearhead and troubleshoot Central Zone of Pakistan, and remotely access the switches and troubleshooting (Telnet).
Competently coordinate with Business and Technical Teams; work with Huawei, ZTE and Alcatel on Trouble Tickets also the NE’s of different venders, and engage in email support, live call support, and also CRM support.
Liaised with the Technical and Business team, tackle Trouble Tickets with the help of Oracle CRM and various support portals.
Work on Layer 2 PTCL Network (Huawei, ZTE and Alcatel) and with National NOC for Network Monitoring and Support.
Professionally operate & configure LMT Huawei Soft switch & ZTE DSLAM/MSAG, Alcatel DSLAM/MSAG, and Huawei DSLAM/MSAN Switches as well as NGN ZTE Switches, ZTE Net Numen U31 Client NMS, ZTE ZXSS10 Management System.
Operated as a main contributor while monitoring, troubleshooting, and configuring overall network, Cisco Switches (2950, 2960, 2960G) and Juniper SSG-5, SSG-20, SSG-360 Firewall in an efficient and effective manner.
Demonstrated excellent networking acumen as well as held accountable for implementing and testing all the IT Equipment including WAN (Routers, Switches, Firewalls, AP), LAN (Servers, Clients, AP, Mobile Devices).
Stayed abreast of the latest technologies while working on Windows Server 2003\ 2008 Active Directory, User IDs managing, and configuring user’s machines to Domain on the Local Network.
Engaged in configuration and troubleshooting of User’s Roaming Profile and also the Local Profile, Configuration of network printers on user’s machines and troubleshooting of printers.
Exemplified extensive troubleshooting experience in the field of network, hardware, software and viruses, working for the documentation and user manuals of installation and configuration of hardware and software.