Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
خلاصہ
Dedicated professional with diverse experience in teaching, customer service, and administration. Strong communication and organizational skills with a proven ability to adapt to changing environments and responsibilities.
تجربہ
Customer Care Officer
As a Customer Care Officer in a call center, I effectively managed inbound and outbound calls, addressing customer inquiries and resolving issues related to bank products and services. I provided exceptional support by offering timely solutions to account inquiries, processing transactions, and assisting with troubleshooting. With a strong focus on customer satisfaction, I consistently delivered high-quality service, ensuring all concerns were handled with professionalism and empathy. Additionally, I demonstrated strong communication and problem-solving skills, contributed to team goals, and maintained strict adherence to company policies and compliance standards.
Admin Accounts
At Lex Fatima Advocates, managed legal/admin tasks, handled correspondence, filing, checked emails, created accurate invoices, coordinated payments, and efficiently managed accounting and finance duties