HR Business Partner:
• Consult with line management and provide HR guidance and work closely with management and employees to improve work relationships, build morale, increase productivity and deliver all strategic and operational aspects of HR to assigned business units/department.
• Handling of employee related issues and address grievances according to prevailing policies & procedures.
• During performance evaluation exercise, ensure objective assessment of individual to reduce biasness on performance dialogue of employees.
• Work closely with business to finalize the manpower planning requirements.
• Conduct hiring interviews with the Line Managers and ensure that the right talent is hired.
• Finalize the salary package for the new hires in coordination with the Line Managers.
• To resolve employee relations issues and play a significant role as a communication bridge between Line & HR Operations.
• Advise line management on policies and procedures and provide effective solutions to cater business requirements.
• Ensure all organogram are updated timely with existing positions & future vacant position as well.
• Conducted Job Analysis & to develop Job Description in consultation with concern Line Managers.
• To keep track of all manpower requirement in light of approved organogram.

Employees Relations :
• Responsible to manage complete Disciplinary Action process for a workforce of 2200 employees while covering all legal aspects and risk are covered.
• Conducted domestic enquiry as Enquiry Officer and submitted final reports to higher management for decision.
• Personal file management.
• Full & final settlements.

Performance Management:
• Custodian of whole back office process of PM (Evaluation Forms, Feedback).
• Probationary cases.
• Compilation of TNA (Training Need Assessment).

Recruitment & Selection:
• Gathering of CVs . Screening & shortlisting.
• Lining up interviews & making offers.

Recruitment & Selection:
• Gathering of CVs.
• Coordination for Job posting in newspaper.
• Screening of CVs & shortlisting.
• Interviews lining up & making offers to selected candidate.
• In consultation with Flight Operations department arrangement of tests for Flight Airhostesses.
• Coordination of Training matter for Airhostesses/Pilot.
• Coordination with Flight Operations department for refresher courses of Airhostess/Pilot.

Performance Management:
• Supervise Performance Management process.
• Dissemination of evaluation form.
• Issuance of Appraisal letter to all appraised employees and update finance department regarding change in salary & benefits.
• Updation of HRIS of all appraisal letter timely.
• Handling of all Filing matters.

Employees Relations :
• Manage Disciplinary Action process for a workforce of 1600 employees.
• Supervise employee facilitation functions including issuance of Experience letter, Salary certificate, etc.
• Handling of probationary cases and issuance of confirmation letter.
• Handling & track of employees Air Tickets facility (Domestic / International) according to their employment.
• Update & maintain employee’s personal file.
• Handling of separation cases and their final settlement.
• Handling of employee’s grievances.
• Developing & maintaining MIS reports and other operations reports for management.

• Preparation of all Exports Documents.
• Coordination with Shipping/Clearing Forwarding companies.
• Handling of Bank matters.

• Staff salary preparation.
• Filing & Record Keeping.
• Handling of Bank Matters.
• Coordination with credit account holders for payment matters.