خلاصہ

Profile Summary

Excellent experience of 8 years in the field of telecommunications, handling various service operations for the companies.
Have done work in the field of managing VoIP services and developing, evaluating, and managing CCVP technologies for the customers
Played an instrumental role in developing new strategies and operations practices to streamline and optimize the processes for better results
Initiated training for the staff to add to their current knowledge and skills
Instrumental in conducting client/ customer need assessment so as to provide them with the required services with custom plans
Auditing processes based on fixed standards and conventions

Skill Set

Skills for working on multi-tier telecom environment
Equipped with the technical principles of telecommunication and all the procedures involved there in
Skillful at multi-tasking and also ensuring that the jobs are done as per the desired standards and reap in the expected results
Good time management skills for successful management of projects
Remarkably strong communications skills for giving out clear orders and interacting efficiently with all levels of employees
Strong managerial skills and the ability to lead a large team of subordinates towards achieving the company objectives
Skills for keeping the employees motivated throughout the project sa as to exact efficient performance from each one of them
Sound knowledge of all the telecom communications models and ability to modify a particular model as per the company needs and results in mind
Ability to work efficiently even under the most stressful of situation