An equipped IT proficient with an understanding of working in the bleeding edge customer queries and associates in settling IT issues. Having brilliant customer confronting abilities, characteristic critical thinking, diagnostic aptitude and ready to add the advancement of best practice, strategies, and arrangements inside an organization.
Transcribe audio files in a timely manner.
Ability to include accurate time stamping throughout the document.
Transcribe verbatim, unless otherwise instructed.
The position included the live transcription of voice mails, subscription calls and customer service calls for quality checks.
Professional typing speed of 40wpm (words per minute).
Experienced in general transcription in a wide range of categories like conferences/workshops, lectures/speeches, interviews, media transcriptions and presentations.
Rich experience in handling accented business conference calls and calls of various sectors like media, retail, oil and gas, banking, pharmaceuticals, electronic and IT technologies.
· Provided reading support to students during exams and exam questions verbatim when asked and reading aloud the student’s written answer verbatim when asked.
· Have clear and accurate handwriting.
· Provided practical support to students during exams with the drawing and description.
· Abiding by all official policies of British Council working practices in regards to Health & Safety, Equality & Diversity, Training, Confidentiality, Scribe.